I have an embedded VM to Email setup through O365 SMTP relay. I'm using the correct IP route to my gateway, but what is happening is that it works for a while, then sends the VM messages back to the phone instead of email. If I reboot, it works for a while, then stops....very frustrating..anyone else have this issue? Everything is setup correctly. I just added DNS into the mix to try to make sure it can route out...even though it does just fine.
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VM to Email Office 365 Relay 9.1.200.91 Embedded
- Thread starter vobarex77
- Start date
StubbedmytoeonIPO
Programmer
just a thought but if using Visual voice, the users can change the email mode themselves. does it happen for everyone? or just a user? didn't read the whole thread.I had a similar issue and found a user was changing the mode.
- Thread starter
- #22
![[hammer]](/data/assets/smilies/hammer.gif "[hammer] [hammer]")
This is not the case, they are set to the mode, on the phone with me....SSA shows 'Forward' mode on, leave VM and it drops onto phone. No SMTP errors. Avaya Embedded VM to Email is doing something fishy.- Status
