Virtual Extension external transfer

[Bill C]

I have a virtual extension setup to call forward all calls to an external number. Do you know if there is a way to do a hook flash on the incoming analog trunk for this transfer so I don't use another analog trunk?

 

[John Robertson]

Bill,

I have done what you are wanting to do several times. Here is the trick...
in 24-09-01 set it to call forward [highlight #FCE94F]no answer[/highlight]
in 24-09-02 and 03 set it to the outside number by entering 9P(XXX)XXX-XXXX (add a 1 for long distance)
in 20-29 assign the virtual station to an unused timer class (I usually use timer class 3)
in 20-31-15 for timer class 3 (in the upper right) set item 15 to 2 seconds.

This will allow the outside transfer.

John