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VIA DTE: Invalid software image, reason 0x0B 1

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Quadnet

Technical User
Jul 7, 2004
68
GB
-
I tried to reset an IPoffice 403 unit that came in from a customer...via the DTE port..

Using my trusty manual, I connected via the Hyperterminal VT100 and did the AT-X and AT-X2 and AT-X3 commands as stated.. and then ATF to reboot..

Now all the lights are perminantly on, and the system will not re-boot...

PLEASE SOMEONE/ANYONE TELL ME IT IS RECOVERABLE...!!! I am in tears, as this is going to come out of my pocket!!!

Message I get now in the telnet session is.. on typing the ATF command:

Invalid software image, reason 0x0B
Multi-Sector Erase
OK

and then all lights remain, even after the plug is pulled and re-inserted it is stuck in this mode till it can reboot or get the software back....

arrrrrrrrrggggggggggghhhhhhhhhhh !!

Anj (07970 733330)

 
V1.99

I was not making any comment on the advise given, if in doubt always install V1.99 to a V1.x switch before going to V2.X

I was mearly pointing out the often overlooked fact that onece the V1.99 upgrade has been performed once it does not need to be repeated (even after an ATX-4) & systems can then be up/down graded to any version 1.0 through 3.0 without problem - assuming you will be working with a default config after the firmware change.
 
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