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VG Gateway and Faxing Transmission Errors 2

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DL4300

Technical User
May 7, 2008
4
US
Our ofc locations having continued problems with faxings. My network guys have confirmed that ports are configured for Cisco Fax Relay, fax passthrough was not turn on – so we turned it on. Any other sugguestions? Is anyone else having a problem with faxing and the VG gateways?
 
We have been having faxing problems at some of our remote sites. Try changing the speed settings on the fax machines to 9600 or lower. Some of our multifunctions were set at 33.3 and would connect then just hang idle. If that does not work try routing the call out to PSTN instead of the WAN. We have had to do that with some modem lines.

Hope that helps.

Jason
 
See if your fax machine has ECM turned on and turn it off.
 
thanks for the info jjmcc2...
Please verify... am I re-setting the ECM, or turning it off?
 
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