Good morning
I have a call manager 3.1.4 and Audix voicemail..
I have taken an extension 4639 and assigned to coverage path 84 which forwards to VDN 3565 which is a call tree.
The problem... when calling from the outside world (xxx-4639) and you hit option 4 which goes to extension 5016 and after 4 rings it goes to VM like it should, but if you call internally extension 4639 and hit option 4 it will ring forever. Same thing happens when a call is transfered to extension 4639.
Any help would be greatly appreciated.
Thanks
I have a call manager 3.1.4 and Audix voicemail..
I have taken an extension 4639 and assigned to coverage path 84 which forwards to VDN 3565 which is a call tree.
The problem... when calling from the outside world (xxx-4639) and you hit option 4 which goes to extension 5016 and after 4 rings it goes to VM like it should, but if you call internally extension 4639 and hit option 4 it will ring forever. Same thing happens when a call is transfered to extension 4639.
Any help would be greatly appreciated.
Thanks