Hi. We have a client using a vantage ring generator associated with a phone in a plant on an old nortel system
We are trying to get it to work with Extension 302, but can't seem to figure out what we need to do.
The phone itself is a digital phone, and the ring generator is using a seperate 2 pair.
We had it plugged into an analog port, but as soon as the connection is made the ring generator bell starts going off, and can't seem to find what settings are required so it works correctly.
My initial thought was to treat the ring generator as a separate analog extension, and create a hunt group with the digital extension. A little investigation indicates we might have to bridge the ring generator with the phone, but we haven't had to do that before some i'm uncertain on how that works.
Any insight would be appreciated.
Thank-you
We are trying to get it to work with Extension 302, but can't seem to figure out what we need to do.
The phone itself is a digital phone, and the ring generator is using a seperate 2 pair.
We had it plugged into an analog port, but as soon as the connection is made the ring generator bell starts going off, and can't seem to find what settings are required so it works correctly.
My initial thought was to treat the ring generator as a separate analog extension, and create a hunt group with the digital extension. A little investigation indicates we might have to bridge the ring generator with the phone, but we haven't had to do that before some i'm uncertain on how that works.
Any insight would be appreciated.
Thank-you