vacant number message when ringing busy attendant LDK-300 Hotel

[jmcevoy]

Hi , I have a LDK 300 Hotel with the issue in the subject when guest's ring the busy attendant they get the message vacant number , This also happens when ringing another station on the system , This is a recent development on the system , Problems seems to have occurred after i set up the Auto-attendant and I'm at a loss as to what has happened .

 

[JJ999]

Double check pgm 164, vmib prompt usage pgmg and atndt queuing prog.
Although should not get vacant msg calling attndt whatever you did in a atndt ?, poss reset if above not work.

 

[2311angel]

Have you had any luck resolving the problem ?

 

[jmcevoy]

Turns out they had an Analogue phone plugged into a Digital extn. port and the attendant problem was incorrectly reported .


Thank you all for your help .