Using BCM Manager remotely

[SRMC]

I am unable to get BCM Manager to work from a remote site using the corporate intranet. I am able to ping the BCM's
IP Address with no problems, however when I start the BCM manager the error message says the IP address is not found. I think I must be missing something but not sure what. Any suggestions would be appreciated.

PS: BCM is ver 3.6

 

[3Sixty]

Have you got a proxy server on your network?

 

[acewarlock]

Did you put :6800 after address.

 

[biv343]

Specifying the port isn't required in 3.5 or higher. It doesn't hurt anything, but it's not needed.

I think mrmarshall is onto something with the proxy server. if it can be pinged, the connectivity is there, so something is blocking the http request (unless https is blocked by a firewall somewhere, which I doubt would be happening).

 

[SRMC]

Acording to our IT guys there is no proxy or firewall that is blocking me from connecting...the odd thing I forgot to mention is that I am able to log on to the BCM using Internet Explorer at the same IP adress. My IT guy played with it for an hour today and he is at a loss to explain why BCM Manager will not connect. Thanks for your quick responses to my thread. Any other ideas out there?

 

[acewarlock]

I know what biv343 said, but did you try with Ip address xx.xx.xx.xx/:6800 as security may be turned on. nothing ventured, nothing gained.

 

[SRMC]

I did try Ip address xx.xx.xx.xx/:6800 with the same result, error message stating that machine Ip address xx.xx.xx.xx/:6800 was not found. I appreciate all your help. Thanks again.

 

[Sooperbohl]

I had the same problem. I unplugged my pc from our network. changed from DCHP to a made up static IP and logged on just fine. It seems at least from here, we cannot log onto the BCM while logged on to the corporate network. Good luck.

Soop