CertifiedGuru
IS-IT--Management
I am a Network Administrator (meaning I'm not a phone switch technician/expert by any means...) and have been asked to setup a way to dial to a new office from an internal extension. Bascially, we want to dial 1234 and get the remote office at 1-888-555-1234.
I have setup an ACDN 1234 with NCFW to 918885551234 which works fine inside the main office.
The Problem:
We have an 800 number DNIS that customers call and enter the extension of the party they want to reach--when they dial 1234 they get a fast busy.
Any suggestions on getting this to work?
Thomas
I have setup an ACDN 1234 with NCFW to 918885551234 which works fine inside the main office.
The Problem:
We have an 800 number DNIS that customers call and enter the extension of the party they want to reach--when they dial 1234 they get a fast busy.
Any suggestions on getting this to work?
Thomas