Upgrading IP Office 406V2 to 6.0

[MMWTEK]

I have a site to upgrade 406 v2 currently running 4.2 and have a majority of 5410 handsets.
These handsets are on R5 , iam upgrading to 6.0 . Just wanted to confirm that these phones
will work ok on that level or no issues upgrading to 6.0. Sorry to be a bit vague but getting
a bit confused with earlier issues with regard to entering No user allow upgrade etc. Iam thinking
I dont need to worry about this and issue only arose when downgrading the 5410. Cheers

 

[telgeek1]

good question? would think they came up with binaries for it but not sure. better idea replace 406 w 500 v2 and run 7.0.31 or 7,0.27 not that more money and i dont work for avaya promise!

 

[tlpeter]

Search for tech tip 91 and check the serial numbers.
There was a small range that become useless

BAZINGA!

I'm not insane, my mother had me tested!

 

[tlpeter]

Here it is:

Avaya 5410 Upgrade Issue​

Avaya would like to advise Business Partners of an issue when installing Avaya 5410 telephones.
Note: No other telephones are affected by this issue.
This issue only affects 5410 telephones in the following serial number range:
700382005 IP OFFICE 5410D01B-2001 07N543XXXXXX to 08N503XXXXXX

Example:

07 – Year
N5 – Manufacturing Code
43 – Week of the Year Manufactured
XXXXXX – Individual Telephone number

Due to an issue with the R5 telephone firmware loaded during the manufacturing process, these telephones will not, if required, upgrade correctly when connected to an IP Office system.
The display will show “Waiting for firmware download”. The telephone will not upgrade and will no longer function.
If the IP Office system is running 3.2.57 and above or 4.0.7 software and above the issue will not occur as IP Office systems running these versions will not force the telephones to upgrade in default. However, the issue could occur if the telephone is upgraded in the future.

Note: Even if the IP Office system is running 3.2.57 and above or 4.0.7 software and above the IP Office has a facility to force a telephone firmware upgrade regardless of it being required. Therefore, if using any of the affected telephones, please ensure this facility is disabled by following the process below:
Located in C:\Program Files\Avaya\IP Office\Manager are four files:

fw_off.bat
fw_on.bat
turn_on.bat
turn_off.bat

To disable the terminal firmware update feature:
To disable the firmware update feature, edit the “turn_off.bat” file. Replace the <IPAddress> field with the IP address of the IP Office Control Unit. The file “turn_off.bat” must be run from the Manager directory in order to execute the file: fw_off.bat.

The “turn_off.bat” file will look like the following:
“call fw_off 192.168.42.1” where 192.168.42.1 is the address of the IP Office system. Once executed you MUST receive a message confirming the Transfer was successful. You must then run the IP Office Manager application, and then select Advanced and Reboot in order to reboot the Control Unit for this change to take effect.
Note: This is a temporary measure, at any date in the future, when you may want to or need to upgrade the telephone firmware you will experience this issue. As of the date this notice, it is undetermined if telephones can be fixed locally with a software patch, or require replacement.

Avaya are continuing to investigate this issue urgently, please see “Product Hold Notice for 5410” dated 22 January 2008 for further information.



BAZINGA!

I'm not insane, my mother had me tested!

 

[MMWTEK]

Thanks for the replies , much appreciated.

 

[hairlessupportmonkey]

why 6 and not 6.1?

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