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upgrade

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SNIP81

Programmer
Jan 29, 2007
127
US
after doing an upgrade from 8.0 ur3 to the latest 9.0 software release on a 3300 mxe controller my voicemail does not work properly. When calling from 1 ext to another, instead of going to voicemail on the ext. number called when no answer or busy. it goes to the voicemail on the ext. you are calling from. nothing on our databse was changed. it worked fine on 8.0ur3
 
sorry, this is embedded voicemail 9.1.0.9
 
I've never heard of your issue.

What release did you upgrade to. The most current is 9.0.2.31

What method did you use to upgrade? SWI Online, SWI Offline, Other?

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.
 
release 9.0.2.31, i had to do a full install with the software installer. the online upgrade would fail when it got to the database restore using software installer tool.

thanks
 
Did you happen to save the logfile from the failed data restore? That might provide a clue. I'd be tempted to go into the class of service form and see if anything's changed.
 
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