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Upgrade SOE to 4.2.23 and now there is echo on SCN calls

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mikegillespie

Instructor
Sep 24, 2007
311
CA
This SCN has a 406 at the main office (hub) and an SOE at each of the two branch offices (spokes). I have tested this 8 way to sunday and there is only echo when a call comes into either of the SOE's (analog trunks) and is transferred to another site. There is no echo on the call before it is transferred and there is no echo on extension to extension calls between sites.

Any thoughts would be greatly appreciated.

Thanks

Mike
 
Is this a prob that just started out of the blue or is this a new set-up????

MW2 needs new Maps....ASAP
 
This system has been in operation for 4 years and just started with this upgrade.
 
maybe undo the upgrade, go back to what you were at and retest. I've heard others say the 4.2 release on the SOE caused some problems.
 
Try unticking "Direct Media Path" on both of the SCN links.

Avaya_Red.gif

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
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Change the VCM settings on the SOE.


ACS IP Office or is it ACSS :)
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
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Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
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