I have had several posts in the past trying to emulate Partner's ASA on a Legend using an announcement box, calling groups and call pickup. Somebody got it working remotely after playing around with it for a bit but the customer lost the backup config and the PCMCIA card literally cracked in half (never seen that before) and the person who got it working could not remember how. We have got close to the original functionality (described at the bottom of the post) but can't seem to get it exactly how it was working before. I am thinking about upgrading them to Magix because I think this functionality can be done without hacking it in. Is this true? If so, what is the best way to upgrade? They have a Legend R7 processor, a 016 T/R card (only being used to connect the announcement box so not needed with Magix?) and Merlin Mail card for nighttime voicemail with outcalling.
It was a long time ago that Merlinman and TouchToneTommy were helping out trying to figure out the solution. Has anyone successfully implemented this type of ASA setup with Legend since then? If not, I will look at upgrading the system. IN that case, can I backup the existing config in WinSPM 9, convert it to Magix, swap out the processor and restore the converted backup to it or is there more that needs to be done?
The original working setup had the following characteristics:
1. Call would ring on all extensions. The line for the call would flash and another programmed button would flash.
2. After 3 rings the extensions would stop ringing. The caller would hear the announcement followed by MOH.
3. Once the call left the announcement box a light on a button on the extensions flashed (and i'm pretty sure it flashed quicker as more calls were piled up similar to what would happen in a calling group threshold configuration).
4. Users could press the button with the light and their extension would ring with the call.
They did not need to login/logout at any time. I seem to remember the extensions NOT being members of the inbound calling group but saw and heard the calls ring because the line buttons (801-803) were programmed on the phones. I thought the lines were members of a calling group with no members and there was a pickup button one each phone to get a call that was in that other group. The calling group where the calls rang (with no members) was setup on a button which lit up when a call was in that group.
Thanks!a
It was a long time ago that Merlinman and TouchToneTommy were helping out trying to figure out the solution. Has anyone successfully implemented this type of ASA setup with Legend since then? If not, I will look at upgrading the system. IN that case, can I backup the existing config in WinSPM 9, convert it to Magix, swap out the processor and restore the converted backup to it or is there more that needs to be done?
The original working setup had the following characteristics:
1. Call would ring on all extensions. The line for the call would flash and another programmed button would flash.
2. After 3 rings the extensions would stop ringing. The caller would hear the announcement followed by MOH.
3. Once the call left the announcement box a light on a button on the extensions flashed (and i'm pretty sure it flashed quicker as more calls were piled up similar to what would happen in a calling group threshold configuration).
4. Users could press the button with the light and their extension would ring with the call.
They did not need to login/logout at any time. I seem to remember the extensions NOT being members of the inbound calling group but saw and heard the calls ring because the line buttons (801-803) were programmed on the phones. I thought the lines were members of a calling group with no members and there was a pickup button one each phone to get a call that was in that other group. The calling group where the calls rang (with no members) was setup on a button which lit up when a call was in that group.
Thanks!a