Upgrade 8x24 non DS to a DS cabinet 2

[usulnet]

Hello all,
Our company has this older Norstar system in place. We lost the hard drive on the voicemail system a few times and finally upgraded to a DR5 module so we could move to a Startalk flash. Our operator is going nuts with hangups now and from what I understand its because the KSU doesn't actually support DS to effectively communicate with the module. Would it be simply a matter of purchasing a DS cabinet and swapping it in place of the non-DS unit? Any potential pitfalls I could expect from the upgrade? Would appreciate any advice, thanks.

Regards,
Stephan

 

[LKev]

Wow, you ain't kidding about old. Surprised that thing still holds the programming after a power outage. Have to say that is what made the nortels awesome they just run. Any way why don't you just swap out the old 8x24 for a MICS. You can still use the same phones you would just have to program it up again. You could keep the same extension and so on. I would recommend 3 dight extensions at least though. you could find a MICS for cheap I bet.

 

[usulnet]

Actually I seem to recall changing the battery a few years back. I'm mostly look for as cheap as possible. I see some 8x24 DS on eBay from 150-350, mostly wondering if those are sufficient. We are going fully VoiP over Lync Q1 of next year, mostly trying to keep our operator from losing her mind. I'll look into the MICS but not looking forward to reprogramming again. Thanks.

 

[LKev]

just thinking you may actually be able to get away with a CICS. Most CICS can handle up to 8 phone lines, and up to 16 extensions up to 24 with the station expander card. That acutally might be a cheaper way to go in your case than the MICS. Especially if it is short term. You will still have to program it up. If you need a vendor I handle South Eastern PA, NJ, and DE. My website is

http://www.atlantic-ip.com.

Take care and good luck.

 

[norstarboy125]

Lkev, How far are you from a town called Ben Salem? Have you heard of it? It's in PA I know that and I have something going on up there that I may need some assistance with as it's a little far for me. I'm located in Baltimore, MD and I map quested it from my office and it's 2 hrs. and 20 mins. Kinda far... Contact me if your interested.

Jeremy J. Carter
Charm City Communications

http://www.charmcitycommunications.com

Norstar. BCM. CS1000 Programmer

 

[exsmogger]

Since you're at DR5 already you could buy a 824-DS cabinet, put your software in and keep all your existing programming. The database for the 824 is stored in the software cartridge,

Brian Cox
Oregon Phone

http://www.OregonPhone.com

http://www.linkedin.com/in/briancox1952

 

[usulnet]

Thanks exsmogger, that's mostly what I was wondering if they were swappable. I have a M0x16 expansion, does that also have to be a DS module or is that just the primary KSU? Thanks for the help!

 

[curlycord]

Just KSU and Software need to match.

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curlycord

http://www.curlycord.com

 

[curlycord]

I dont think your answer in first post was ever answered.

"Would it be simply a matter of purchasing a DS cabinet and swapping it in place of the non-DS unit?"

There is DS and NON-DS software and DS and NON-DS KSU's.

Match one with the other.

DS = Disconnect Supervision
DS software/KSU allows for programming it and detection.






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curlycord

http://www.curlycord.com

 

[exsmogger]

I'm fairly certain that all DR5 software is DS. Since there is an expansion card in the 824 make certain that you put this into the DS cabinet before you power up or the database in the software cartridge will be defaulted.

Brian Cox
Oregon Phone

http://www.OregonPhone.com

http://www.linkedin.com/in/briancox1952

 

[exsmogger]

To be more specific, all DR5 software for the 824 is DS. Not so with the 616 or 308.

Brian Cox
Oregon Phone

http://www.OregonPhone.com

http://www.linkedin.com/in/briancox1952

 

[curlycord]

Correct except 3X8 I might disagree on.







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curlycord

http://www.curlycord.com

 

[exsmogger]

So the programming for DS is in the non-DS 308 DR5? I don't have any to play with.

Brian Cox
Oregon Phone

http://www.OregonPhone.com

http://www.linkedin.com/in/briancox1952

 

[curlycord]

No I think the DS programming is only in DS software for any system, I just cant find any DR5 non-ds 3X8 systems in lab or internet and leading me to believe they do not exist.




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curlycord

http://www.curlycord.com

 

[exsmogger]

I'm pretty sure I've seen some non-DS 308 DR5's, but it's been a long time, so I'm not 100% sure. I'll make a note to check with a large wholesaler I do some work for in Atlanta. They might have one collecting dust in their warehouse, if it exists.

Brian Cox
Oregon Phone

http://www.OregonPhone.com

http://www.linkedin.com/in/briancox1952

 

[curlycord]

Yep your right, lab just found one with black text which is good indication NT5B05CN.

I was thinking why make non-ds when DS is out forgetting that they just kept the same DR number....silly.



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curlycord

http://www.curlycord.com

 

[exsmogger]

Thanks for verifying. It is silly. All the control units, software and trunk cards should have had DS built in.

Brian Cox
Oregon Phone

http://www.OregonPhone.com

http://www.linkedin.com/in/briancox1952

 

[allworxguy]

I've never seen a non-DS 308 DR5.

616: Software: Non DS and DS DR5
KSU: Non DS and DS
Software and hardware must match... won't boot if it doesn't.

824: Software: DS and Non-DS
KSU: Only one version

Marv

http://www.telemarv.ca

 

[curlycord]

So I am not alone!!!

Will have a tech look at this one we found today.

3X8 was introduced during DR5 correct?




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curlycord

http://www.curlycord.com

 

[exsmogger]

I'm 100% sure that there was a 308 DR1.

Brian Cox
Oregon Phone

http://www.OregonPhone.com

http://www.linkedin.com/in/briancox1952