Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Unwanted SIP info displayed on incoming CLI

Status
Not open for further replies.

tektekkie

Technical User
Feb 15, 2007
77
GB
This issue only started happening after upgrading the IP500v2 from 9.1 to 10.0

When an incoming call is picked up using a CALL PICKUP MEMBERS shortcode the incoming CLI displayed on the phone shows the entire FROM information including the @ipaddress part on the telephone's display.
Is there a setting somewhere that needs changing so that only the calling number is displayed on the screen and not the entire FROM string?

Thanks
 
Which 10.0 version do you have?
You should install the latest (10.0 SP4) for a number of reasons.

"Trying is the first step to failure..." - Homer
 
Yes it is running 10.0 SP4

This issue only happens on picked up calls. Incoming calls answered in a usual way do not get this problem.
 
Then I guess you need to make a ticket with Avaya, probably a bug.

"Trying is the first step to failure..." - Homer
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top