Unused DID's routing to our attendant console phone. 1

[supportpbx]

Thank you in advance for any help on this issue. I have been working on some other PBX issue and it appears it pours when it rains...

I was notified by one of our users that unused DID's are being routed to attendant console. For example, a user left the company and I had his TN (where the DN was associated) outed. When I dial the extension from inside the company it gives out fast busy sound. When I dial the full number XXX-XXXX, the call routes to the attendant console phone (front desk).

When I did little more investigation, it appears all unused DN's routes to the auttendant console. When I do prt DNB on these DNs it outputs the following..

SCH0881
NO ACT SINCE NO DATE

Is there a way for me to configure the PBX so that inbound calls to these unused DIDs, also gives out fast busy? What would be the best way to do this?

Once again, thank you for your help.

 

[GHTROUT]

You need to set the Intercept value for CTVN in LD15 INT_DATA

Print TYPE INT_DATA in LD21

Todays, yours might look like this

CTVN OVF OVF OVF ATN

you want to make it look like this

CTVN OVF OVF OVF OVF


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[GHTROUT]

Now that I think of it, you may have to LD21 PRT TYPE "CDB" (and just look for the entry)

To change the values, use LD15




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[supportpbx]

Awesome!! That did the trick. Thank you so much for your help GHTROUT! As for the other issue I am in the middle of trying to get hold of our account representative (AT&T) to have them verify the trunk for the ring tone.

Thank you once again!!