Unsupport cards in Ciscoview. 1

[tschafer]

Hello to All,
I've noticed in Ciscoview in Ciscoworks 2000, some blades show as "Unsuported Card". Cards like the 10/100 48 port RJ45 in the Catalyst 6509. Also the 10/100/1000 48 port RJ 45 card in the Catalyst 4006. Is there a patch or something to Ciscowork for this issue? Any help would be greatly appreciated.
TIA,
Ted Schafer

 

[CarlsDaddy]

Go to Device Manager and Administration, package support updater and download all the latest packages for ciscos website. Make sure you have install all the latest IDU's.

 

[tschafer]

CarlsDaddy,
Thanks for the info. I stumbled on this solution about a week after I posted this question.
We have a mixture of 6509, 4000, 3500 and 5509's here. The problem I'm seeing now is when I try to configure a port on one of my 6509's or 4006 switches, I get a message "Failed to receive response from server!." I believe this could be a problem with something not being started on the switch itself.
Thanks, again for the help.
Ted Schafer