I am curious if this can be done or not. How would I make it so that unprogrammed DID's would go to our receptionist. Say I have a DID of xxx-xxx-8000 on our PRI but I don't have anything programmed in the switch for it. This normally produces a fast busy signal or some sort of message from the CO but I would like the call to go to a receptionist. I know I could build a Phantom 500 or a dummy ACD (major admin work) but I would like to know if there's just a system wide setting that sends all unprogrammed DID's to a DN.
The issue that has come up is that when someone departs from our company I would like to be able to delete all programming associated with thier DID. After a departure if someone calls this disconnected DID I would like the call to ring to the receptionist. Thanks
The issue that has come up is that when someone departs from our company I would like to be able to delete all programming associated with thier DID. After a departure if someone calls this disconnected DID I would like the call to ring to the receptionist. Thanks