UniPhi Calling Protocol ? ex.: uniphi://NPA-NXX-0000

[dexterp]

Hi ! I'm new here on the forum.
I'm a power user in a telelcoms Comany in Quebec, Canada and : we widely use UNIPHI software for receiving calls in our call centers.
I registered for this question :

I'm wondering if there is some king of protocol installed with UNIPHI software, that enables us to dial a Phone Number just by clicking some kind of link : For example :

http://www.mysite.com

==> opens a web page...
skype://skypeuserhandle ==> call a Skype user...
ventrilo://ventserverip ==> ventrilo server...


So is there a way to call a real phone number with UNIPHI ?
For Example :

uniphi://ext:5145550000 ==> for an external number
or
uniphi://int:5222 ==> for an internal extension

Thanks in advance !!!


Stephane R.

 

[dexterp]

Anyone ?

 

[arznrchrd]

I am assuming you are using the Uniphi web thin client here. In that case there is an Aspect Thin Client SDK that enables you to dial out, etc.

 

[dexterp]

No actually : i'm talking of the Windows Application of UniPhi. I did not know there was a Web Based UniPhi App ? How can that work ?

So well : no : not web based. Windows based. The one that crashes with the error : " ... the memory cannot be written (or read) ..." hehe.

Thanks in advance if you have other answers ?

P.S.: I tried (real quick) to look for a "Aspect Thin Client SDK " but ... i did not find anything. Can you point me to the right address ? Is it availlable on the web ?

TY !

 

[arznrchrd]

It is discussed in the Uniphi documentation. The function you are looking for does not exist with Uniphi Connect where you can click a link in a webpage and have it dial that number. With the SDK you may be able to do it if you use the Win32 api to read the contents of the page and post back to the app for dialing.

 

[dexterp]

I`ll look for it ;-)

Thank you ...