Hi ! I'm new here on the forum.
I'm a power user in a telelcoms Comany in Quebec, Canada and : we widely use UNIPHI software for receiving calls in our call centers.
I registered for this question :
I'm wondering if there is some king of protocol installed with UNIPHI software, that enables us to dial a Phone Number just by clicking some kind of link : For example :
==> opens a web page...
skype://skypeuserhandle ==> call a Skype user...
ventrilo://ventserverip ==> ventrilo server...
So is there a way to call a real phone number with UNIPHI ?
For Example :
uniphi://ext:5145550000 ==> for an external number
or
uniphi://int:5222 ==> for an internal extension
Thanks in advance !!!
Stephane R.
I'm a power user in a telelcoms Comany in Quebec, Canada and : we widely use UNIPHI software for receiving calls in our call centers.
I registered for this question :
I'm wondering if there is some king of protocol installed with UNIPHI software, that enables us to dial a Phone Number just by clicking some kind of link : For example :
==> opens a web page...
skype://skypeuserhandle ==> call a Skype user...
ventrilo://ventserverip ==> ventrilo server...
So is there a way to call a real phone number with UNIPHI ?
For Example :
uniphi://ext:5145550000 ==> for an external number
or
uniphi://int:5222 ==> for an internal extension
Thanks in advance !!!
Stephane R.