Hi guys, I have found so much useful information here in the process of setting up my first IPO from scratch. I am on 9.0.3, already have 2 sites up and running, working on #3 and doing it myself this time around for the most part, I like to learn
Anyway, I have all 3 sites connected via SCN, and centralized voicemail, interoffice dialing, etc are working. All 3 sites have PRI's. The new site, when I do an unconditional forward to an outside line, it isn't working and I am kinda at a loss here. If the user I'm attempting to forward has Voice mail enabled, it will ring once and go to VM. If I turn off VM for that user, it will just go to a fast beep error. Unconditional forward to another extension works fine. I feel like I'm taking crazy pills! (think Zoolander)
Unconditional forward to external number works perfectly fine at my other two sites. I have tried to mirror as much of the settings as possible, in fact the PRI settings are identical. This system does have 4 analog trunk lines on a card that we are not using, I have already changed them all to a different line group at the suggestion of someone else and that didn't seem to do anything. I tried to delete them but they always come back, I assume that whatever cards are in the system, the lines will be automatically created and you can't get rid of them even if you aren't using them. I do have the analog trunk lines labeled out of service.
Looking for any guidance! Thanks in advance!
Anyway, I have all 3 sites connected via SCN, and centralized voicemail, interoffice dialing, etc are working. All 3 sites have PRI's. The new site, when I do an unconditional forward to an outside line, it isn't working and I am kinda at a loss here. If the user I'm attempting to forward has Voice mail enabled, it will ring once and go to VM. If I turn off VM for that user, it will just go to a fast beep error. Unconditional forward to another extension works fine. I feel like I'm taking crazy pills! (think Zoolander)
Unconditional forward to external number works perfectly fine at my other two sites. I have tried to mirror as much of the settings as possible, in fact the PRI settings are identical. This system does have 4 analog trunk lines on a card that we are not using, I have already changed them all to a different line group at the suggestion of someone else and that didn't seem to do anything. I tried to delete them but they always come back, I assume that whatever cards are in the system, the lines will be automatically created and you can't get rid of them even if you aren't using them. I do have the analog trunk lines labeled out of service.
Looking for any guidance! Thanks in advance!