Unallocated (unassigned) number while making Outbound Calls

[Vince254]

Hi Team,

I have been trying to call out via an E1 TRUNK,but I get a ring back tone, number not found. The Telco advises that I am not sending any number from my end.I have tried to hard code the number manually on ARS but I cant seem to get it right. I also have the number configured on Incoming call route. I am running on a server edition with an IPO 500v2 Expansion.

I am running on IP Office v11.

I have configured the below ARS route.

- Code: ?
- Feature: Dial
- Telephone Number: .
- Line Group ID: 10

When to use the below telephone number and code, the call does not leave the PABX.

- Code: 9N
- Feature: Dial
- Telephone Number: 0710284680N
- Line Group ID: 10

Please assist.

 

[IamaSherpa]

It'a and anti-froud mechanism to deny every "unregistered" user calls out. If the destination is well known and pre-defined you can use a call-forward from a short code, no way to leave an open dialling over ISDN for what I know.

 

[TouchToneTommy]

The ARS table in 50:Main should be
N; / Dial3K1 / NS0710284680 / 10 (the outgoing line group of the E1 trunk)

To get the call to the ARS table, the short code should be
9N / Dial / N / 50:Main

 

[Vince254]

Hi TouchToneTommy and IamaSherpa,

Thanks for the assistance.

I can see the calling number has changed now to the suffix after NSXXX, after updating the shortcode and ARS.

13:10:30 1871345264mS CMARS: FOUND LINE - Line Id: 1 - using line group id: 99001 (code N;, line 99001) - Called Number: 0710284680 - Calling Number: 0710284680

This is happening on the server side, but when the call is delivered from the server to the IP 500 v2 gateway, the calling number reverts to the agent extension

13:10:30 1871345264mS CD: CALL: 10311.14198.0 BState=Idle Cut=3 Music=0.0 Aend="Agent 6006(6006)" (0.0) Bend="" [Line 1] (0.0) CalledNum=90710284680 () CallingNum=6006 (Agent 6006) Internal=1 Time=2 AState=Dialled

The telco is not receiving the number I am calling with causing the call to disconnect.

Kind Regards

 

[Vince254]

Full TRACE
----------------------------------
E number - 0730040000
calling Number - 0710284680
----------------------------------------
********** Warning: Logging to Screen Started **********
14:55:50 1886019547mS RES: Tue 25/5/2021 14:55:51 FreeMem=59675000 Heap=59247956(2) Cache=427044 MemObjs=12077(Max 14325) CMMsg=5(5) ASN=0 Buff=5200 1372 1000 7380 5 Links=56279(56782) BTree=868(986) CB=6072 MCT=0 CPU=12.64% CPUStats=10.90%/4/8/2633/1801
5/22619/00.02%/1/02.17% MCR=0
14:55:50 1886019547mS RES2: (SE-E) (SubscriptiIP 500 V2 11.1.0.1.22 build 1 Tasks=54 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=9+57 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=1 SSA=0 TCP=24(TLS=10 OFF=0) TAPI=0 Partner=0 ASC=1 SYS=MNTD OPT=U
MNT SDSPD=2034
14:55:50 1886019548mS RES4: XML MemObjs=8 PoolMem=4748404(2) FreeMem=4736284(0) HeapUsed=0
14:55:50 1886019548mS RES5: CLog MemObjs=0 FreePoolMem(Objs)=5600(100) TotalMem=5600 StringsTotalMem=0
14:55:53 1886022493mS H323Evt: v=0 stacknum=17 State, new=NullState, old=NullState id=-1
14:55:53 1886022494mS H323Evt: v=0 stacknum=17 State, new=Present, old=NullState id=2262
14:55:53 1886022496mS CMLineRx: v=17
CMSetup
Line: type=IPLine 17 Call: lid=17 id=2262 in=1
Called[0710284680] Type=Default (100) Reason=CMDRdirect SndComp Calling[0730040000] Type=Default Plan=Unknown Pres=Allowed (0)
BC: CMTC=Speech CMTM=CallIndSigCon CMTR=64 CMST=Default CMU1=ALaw
IE CMIEFastStartInfoData (6) 4 item(s)
IE CMIEFarEndCMCallIdData (182) Far End CM Call: lid=0 (0000) id=14524 (38bc) in=0 (0000)
IE CMIEDtmf (209) CMIEDtmf oob 1, txp 101, rxp 101, fmtp = <null>, misc 12 (misc oob 1 misc rfc2833 0 prio oob 0 prio rfc2833 1)
IE CMIERespondingPartyName (228)(Type=CMNameInternalUser) name=Agent 6006
IE CMIERespondingPartyKName (229)(Type=CMNameDefault) name=sample5 agent5
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=6006
IE CMIEDeviceDetail (231) c0a84a5d000038b9 LOCALE=eng HW=11 VER=11 class=CMDeviceSIPPhone type=151 number=313 channel=0 features=0x20110020 rx_gain=32 tx_gain=32
ep_callid=14521 ipaddr=192.168.74.93 apps=0 loc=0 em_a_loc=0 em_d_loc=0 features2=0x2 is_spcall=0 ignores_dtmf=1 avgsid=
IE CMIEDIDNumber (245)(P:100 S:100 T:100 N:100 R:4) number=90710284680
IE CMIEMohSourceId (247) MOH Source = 255
IE CMIESecurityData (253) 2 item(s)
CMSecurityElement TX_ONLY {
CMSRTPCryptoCapability none
Codecs list (size 2)
}
CMSecurityElement RX_ONLY {
CMSRTPCryptoCapability none
Codecs list (size 2)
}
14:55:53 1886022497mS CMCallEvt: 0000000000000000 0.9155.0 -1 BaseEP: NEW CMEndpoint f19646d0 TOTAL NOW=1 CALL_LIST=0
14:55:53 1886022498mS CMCallEvt: CREATE CALL:2548 (f196f6a0)
14:55:53 1886022498mS CMCallEvt: 0000000000000000 0.9156.0 -1 BaseEP: NEW CMEndpoint f196b960 TOTAL NOW=2 CALL_LIST=0
14:55:53 1886022500mS CD: CALL: 17.2262.1 BState=Idle Cut=1 Music=0.0 Aend="Line 17" (267.1) Bend="" [] (0.0) CalledNum=0710284680 () CallingNum=0730040000 () Internal=0 Time=2 AState=Idle
14:55:53 1886022501mS CMCallEvt: c0a84a5d000038b9 17.2262.1 2548 H323TrunkEP: StateChange: END=A CMCSIdle->CMCSDialInitiated
14:55:53 1886022501mS CMTARGET: c0a84a5d000038b9 17.2262.1 2548 H323TrunkEP: LOOKUP CALL ROUTE: GID=0 type=100 called_party=0710284680 sub= calling=0730040000 calling_sub= dir=out complete=1 ses=0
14:55:53 1886022502mS CMTARGET: c0a84a5d000038b9 17.2262.1 2548 H323TrunkEP: ADD TARGET (N): number=0710284680 type=100 depth=1 nobar=1 setorig=1 ses=0
14:55:53 1886022502mS CMTARGET: c0a84a5d000038b9 17.2262.1 2548 H323TrunkEP: SYS SC: 0710284680 2 710284680 sc=type=Dial code=0N, num=N callinfop->sending_complete=1 secondary_dialtone=
14:55:53 1886022502mS CMARS: FindActiveARSByGroupID GroupID=50 - Found
14:55:53 1886022503mS CMARS: MakeCallTarget - Called Number: 710284680
14:55:53 1886022503mS CMCallEvt: 0000000000000000 0.9157.0 -1 BaseEP: NEW CMEndpoint f18edf60 TOTAL NOW=3 CALL_LIST=1
14:55:53 1886022504mS CMTARGET: c0a84a5d000038b9 17.2262.1 2548 H323TrunkEP: INITIAL TARGETING SUCCEEDED
14:55:53 1886022504mS CMTARGET: c0a84a5d000038b9 17.2262.1 2548 H323TrunkEP: GetNoAnswerTimer:15
14:55:53 1886022504mS CMCallEvt: c0a84a5d000038b9 17.2262.1 2548 H323TrunkEP: StateChange: END=A CMCSDialInitiated->CMCSDialled
14:55:53 1886022506mS CMLineTx: v=17
CMProceeding
Line: type=IPLine 17 Call: lid=17 id=2262 in=1
IE CMIEDtmf (209) CMIEDtmf oob 1, txp 101, rxp 101, fmtp = <null>, misc 12 (misc oob 1 misc rfc2833 0 prio oob 0 prio rfc2833 1)
14:55:53 1886022506mS CMCallEvt: 0000000000000000 0.9156.0 2548 TargetingEP: StateChange: END=B CMCSIdle->CMCSOffering
14:55:53 1886022507mS CMCallEvt: 0000000000000000 0.9157.0 2548 ARS for Main: StateChange: END=T CMCSIdle->CMCSOffering
14:55:53 1886022507mS CMCallEvt: 0000000000000000 0.9156.0 2548 TargetingEP: RequestEnd 0000000000000000 0.9157.0 2548 ARS for Main
14:55:53 1886022508mS CMTARGET: c0a84a5d000038b9 17.2262.1 2548 H323TrunkEP: CancelTimer CMTCNoAnswerTimeout
14:55:53 1886022508mS CMCallEvt: 0000000000000000 0.9157.0 2548 ARS for Main: StateChange: END=B CMCSOffering->CMCSOverlapRecv
14:55:53 1886022509mS CMARS: FORM: Main - Received Number: 710284680
14:55:53 1886022509mS CMARS: FOUND A SHORT CODE - short_code: N; - Tel: NS0730040000 - Called_Party: 710284680 - Line Group Id: 10
14:55:53 1886022509mS CMARS: SetCurrentTarget: Short_Code: N; - Line_Group_ID: 10
14:55:53 1886022509mS CMARS: FindActiveARSByGroupID GroupID=10 - Not Found
14:55:53 1886022509mS CMLRQ: FindActiveLRQByGroupID GroupID=10 - Not Found
14:55:53 1886022509mS Sip: SIP Line (6): Make Target voip, line group id is 10 and ip 10.65.82.75
14:55:53 1886022510mS Sip: SIP Line (6) cannot find a suitable SIP URI to dial out
14:55:53 1886022510mS CMMap: a=0.1 b=0.0 Mapper::AllocateCodec allocated CMRTVocoder(f5768ac0) resource busy 1, total 64
14:55:53 1886022510mS CMCallEvt: 0000000000000000 0.9158.0 -1 BaseEP: NEW CMEndpoint f19408b4 TOTAL NOW=4 CALL_LIST=1
14:55:53 1886022511mS CMARS: ModifyCMARSTarget: Short_Code: N; - Line_Group_ID: 10 set line status to CMARS_TRYING
14:55:53 1886022511mS CMARS: FOUND LINE - Line Id: 1 - using line group id: 10 (code N;, line 10) - Called Number: 710284680 - Calling Number: 0730040000
14:55:53 1886022511mS CMARS: SEND Setup TO LINE
14:55:53 1886022511mS CMCallEvt: c0a84a5f000023c6 0.9158.0 2548 Q931 Trunk:1 CHAN=-1: StateChange: END=child CMCSIdle->CMCSOffering
14:55:53 1886022512mS CMLineTx: v=1
CMSetup
Line: type=Q931Line 1 Call: lid=0 id=9158 in=0
Called[710284680] Type=Unknown (0) Reason=CMDRdirect SndComp Calling[0730040000] Type=Unknown Plan=Unknown Pres=Allowed (0)
BC: CMTC=Speech CMTM=CallIndSigCon CMTR=64 CMST=Default CMU1=ALaw
Locale: eng
14:55:53 1886022512mS CMCallEvt: 0000000000000000 0.9156.0 -1 TargetingEP: StateChange: END=X CMCSOffering->CMCSDelete
14:55:53 1886022512mS CMCallEvt: 0000000000000000 0.9156.0 -1 BaseEP: DELETE CMEndpoint f196b960 TOTAL NOW=3 CALL_LIST=1
14:55:53 1886022513mS CD: CALL: 17.2262.1 BState=Idle Cut=3 Music=0.0 Aend="Line 17" (267.1) Bend="" [Line 1] (0.0) CalledNum=0710284680 () CallingNum=0730040000 () Internal=0 Time=15 AState=Dialled
14:55:53 1886022515mS ISDNL3Evt: v=1 stacknum=1 State, new=Initiated, old=NullState id=9158
14:55:53 1886022515mS H323Evt: v=0 stacknum=17 State, new=ICProceeding, old=Present id=2262
14:55:53 1886022612mS ISDNL3Evt: v=1 stacknum=1 State, new=Proceeding, old=Initiated id=9158
14:55:53 1886022613mS CMLineRx: v=1
CMProceeding
Line: type=Q931Line 1 Call: lid=0 id=9158 in=0
BChan: slot=0 chan=1
14:55:53 1886022614mS CMARS: LINE ep Received: CMProceeding - child->state = CMCSOffering - ARS Call State = CMCSOverlapRecv
14:55:53 1886022614mS CMARS: LINE IS NOW THE B END OF THE CALL - CMARSEndpoint::RequestEnd()
14:55:53 1886022614mS CMARS: CMARSEndpoint::CallLost(cause=124) - Address: c0a84a5d000038b9 0.9157.0 2548 ARS for Main - Call State: CMCSOverlapRecv
14:55:53 1886022615mS CMCallEvt: c0a84a5d000038b9 0.9157.0 -1 ARS for Main: StateChange: END=X CMCSOverlapRecv->CMCSDelete
14:55:53 1886022616mS CMCallEvt: c0a84a5f000023c6 0.9158.0 2548 Q931 Trunk:1 CHAN=1: StateChange: END=B CMCSOffering->CMCSAccept
14:55:53 1886022617mS CMCallEvt: c0a84a5d000038b9 0.9157.0 -1 BaseEP: DELETE CMEndpoint f18edf60 TOTAL NOW=2 CALL_LIST=1
14:55:53 1886022617mS CD: CALL: 17.2262.1 BState=Ringing Cut=3 Music=0.0 Aend="Line 17" (267.1) Bend="Line 1" [Line 1] (1.2) CalledNum=710284680 () CallingNum=0730040000 () Internal=0 Time=119 AState=Dialled
14:55:53 1886022618mS ISDNL3Evt: v=1 stacknum=1 State, new=DiscInd, old=Proceeding id=9158
14:55:53 1886022619mS CMLineRx: v=1
CMDisconnect
Line: type=Q931Line 1 Call: lid=0 id=9158 in=0
IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLPublicNetRemoteUser (4), pd=CMPDInbandPattern (8)
Cause=1, Unallocated (unassigned) number
14:55:53 1886022619mS CMCallEvt: c0a84a5f000023c6 0.9158.0 2548 Q931 Trunk:1 CHAN=1: StateChange: END=B CMCSAccept->CMCSDisconnecting
14:55:53 1886022620mS CMCallEvt: c0a84a5d000038b9 17.2262.1 2548 H323TrunkEP: StateChange: END=A CMCSDialled->CMCSICDisconnecting
14:55:53 1886022622mS CMMap: IP::SetCodec pcp[923]b0r0 0 -> f5768ac0
14:55:53 1886022624mS CMLineTx: v=17
CMConnect
Line: type=IPLine 17 Call: lid=17 id=2262 in=1
BChan: slot=1 chan=2
IE CMIEFastStartInfoData (6) 2 item(s)
IE CMIEPrimitiveData (7)
IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLPublicNetRemoteUser (4), pd=CMPDInbandPattern (8)
IE CMIEDtmf (209) CMIEDtmf oob 1, txp 101, rxp 101, fmtp = <null>, misc 12 (misc oob 1 misc rfc2833 0 prio oob 0 prio rfc2833 1)
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=0710284680
IE CMIEDeviceDetail (231) c0a84a5f000023c6 LOCALE=eng HW=15 VER=11 class=CMDeviceISDNTrunk type=0 number=1 channel=1 features=0x0 rx_gain=32 tx_gain=32
ep_callid=9158 ipaddr=192.168.74.95 apps=0 loc=0 em_a_loc=0 em_d_loc=0 features2=0x0 is_spcall=1 ignores_dtmf=0 avgsid=
IE CMIESecurityData (253) 2 item(s)
CMSecurityElement RX_ONLY {
CMSRTPCryptoCapability none
Codecs list (size 5)
}
CMSecurityElement TX_ONLY {
CMSRTPCryptoCapability none
Codecs list (size 5)
}
Cause=1, Unallocated (unassigned) number
14:55:53 1886022625mS CD: CALL: 17.2262.1 BState=Disconnecting Cut=3 Music=0.0 Aend="Line 17" (267.1) Bend="Line 1" [Line 1] (1.2) CalledNum=710284680 () CallingNum=0730040000 () Internal=0 Time=127 AState=Disconnecting
14:55:53 1886022626mS H323Evt: SESS 77f SetOperational local 192.168.74.95:0 remote 0.0.0.0:0 to 0
14:55:53 1886022626mS H323Evt: SESS 77f Configure: G729A8K packet size 20
14:55:53 1886022627mS H323Evt: SESS 77f SetRemUDP 0 -> 5014, remote IP 0.0.0.0 -> 192.168.73.31
14:55:53 1886022627mS H323Evt: SESS 77f SetRfc2833: (1) rx payload 101 tx payload 101
14:55:53 1886022627mS CMMap: PCG::MapBChan pcp[923]b0r1 cp_b 0 other_cp_b 0 type CGTypeSimple
14:55:53 1886022627mS CMMap: PCGS CPReserveCodec for the other end (pcp[923]b0r1) true
14:55:53 1886022628mS CMMap: PCG::MapBChan pcp[121]b1r0 cp_b f56bc3c8 other_cp_b f5711f2c type CGTypeSimple
14:55:53 1886022628mS CMMap: a=0.1 b=1.2 M12
14:55:53 1886022628mS CMMap: PlatformConnectionAudioSAP::Bind pcp[923]b0r1 to 0.1
14:55:53 1886022628mS CMMap: PlatformConnectionAudioSAP::ConnectVoice pcp[923]b0r1 Configure 0.1
14:55:53 1886022628mS PRN: rtpRelayFilter ioctl(open) rc: 0 rtpRelayId: 1
14:55:53 1886022629mS CMMap: PlatformConnectionAudioSAP::ConnectVoice rtpRelay Open got rtpRelayId: 1
14:55:53 1886022629mS PRN: rtpRelayFilter configure rc: 0 rtpRelayId: 1
14:55:53 1886022629mS CMMap: PlatformConnectionAudioSAP::ConnectVoice rtpRelay Configure success rtpRelayId: 1
14:55:53 1886022629mS CMMap: PlatformConnectionAudioSAP::ConnectVoice local IP addr 192.168.74.95:46750, Remote IP addr 192.168.73.31:5014
14:55:53 1886022629mS CMMap: PlatformConnectionAudioSAP::ConnectVoice DSP IP addr 1.1.1.4:32768, telogyHost IP addr 1.1.1.1:10
14:55:53 1886022629mS CMMap: PlatformConnectionAudioSAP::ConnectVoice rtpRelay Start success rtpRelayId: 1
14:55:53 1886022629mS CMMap: pcp[923]b0r1 rtpRelayId: 1 SetRTPFilterState RTPFilterPaused(2) -> RTPFilterStarted(1)
14:55:53 1886022630mS CMMap: PlatformConnectionAudioSAP::ConnectVoice pcp[923]b0r1 ConnectIndication 0.1
14:55:53 1886022630mS PRN: RTCP collector is NOT initialized
14:55:53 1886022630mS H323Evt: SESS 77f SetOperational local 192.168.74.95:46750 remote 192.168.73.31:5014 to 1
14:55:53 1886022630mS PRN: RTCP collector is NOT initialized
14:55:53 1886022632mS H323Evt: v=0 stacknum=17 State, new=Active, old=ICProceeding id=2262
14:55:53 1886022636mS CMLineRx: v=17
CMConnectAck
Line: type=IPLine 17 Call: lid=17 id=2262 in=1
14:55:53 1886022638mS CMMap: a=1.2 b=0.0 PCGS CPReserveCodec (pcp[923]b0r1) true
14:55:53 1886022638mS CMMap: a=1.2 b=0.0 PCGS CPReserveCodec (pcp[923]b0r1) true
14:55:53 1886022638mS CMMap: PCG::MapBChan pcp[923]b0r1 cp_b f5711f2c other_cp_b f56bc3c8 type CGTypeSimple
14:55:53 1886022638mS CMMap: a=1.2 b=0.1 M12
14:55:53 1886022638mS PRN: RTCP collector is NOT initialized
14:55:53 1886022639mS PRN: RTCP collector is NOT initialized
14:55:53 1886022641mS CMLineRx: v=17
CMFacility
Line: type=IPLine 17 Call: lid=17 id=2262 in=1
IE CMIEPrimitiveData (7)
14:55:53 1886022644mS CMMap: a=1.2 b=0.0 PCGS CPReserveCodec (pcp[923]b0r1) true
14:55:53 1886022644mS CMMap: a=1.2 b=0.0 PCGS CPReserveCodec (pcp[923]b0r1) true
14:55:53 1886022644mS CMMap: PCG::MapBChan pcp[923]b0r1 cp_b f5711f2c other_cp_b f56bc3c8 type CGTypeSimple
14:55:53 1886022645mS CMMap: a=1.2 b=0.1 M12
14:55:53 1886022645mS PRN: RTCP collector is NOT initialized
14:55:53 1886022645mS PRN: RTCP collector is NOT initialized
14:55:53 1886022654mS CMLineRx: v=17
CMUserInformation
Line: type=IPLine 17 Call: lid=17 id=2262 in=1
IE CMIERecordingEvent (251) recording_start=1
14:55:53 1886022656mS CMLineRx: v=17
CMFacility
Line: type=IPLine 17 Call: lid=17 id=2262 in=1
IE CMIEFastStartInfoData (6) 2 item(s)
IE CMIEDtmf (209) CMIEDtmf oob 1, txp 101, rxp 101, fmtp = <null>, misc 12 (misc oob 1 misc rfc2833 0 prio oob 0 prio rfc2833 1)
14:55:53 1886022657mS CMLineRx: v=17
CMFacility
Line: type=IPLine 17 Call: lid=17 id=2262 in=1
IE CMIEFastStartInfoData (6) 2 item(s)
IE CMIEDtmf (209) CMIEDtmf oob 1, txp 101, rxp 101, fmtp = <null>, misc 12 (misc oob 1 misc rfc2833 0 prio oob 0 prio rfc2833 1)
IE CMIESecurityData (253) 2 item(s)
CMSecurityElement RX_ONLY {
CMSRTPCryptoCapability none
Codecs list (size 1)
}
CMSecurityElement TX_ONLY {
CMSRTPCryptoCapability none
Codecs list (size 1)
}
14:55:53 1886022660mS CMLineRx: v=17
CMFacility
Line: type=IPLine 17 Call: lid=17 id=2262 in=1
IE CMIEPrimitiveData (7)
14:55:53 1886022662mS CMLineTx: v=17
CMFacility
Line: type=IPLine 17 Call: lid=17 id=2262 in=1
IE CMIEPrimitiveData (7)
14:55:53 1886022663mS CMLineRx: v=17
CMFacility
Line: type=IPLine 17 Call: lid=17 id=2262 in=1
IE CMIEPrimitiveData (7)
14:55:53 1886022664mS CMLineTx: v=17
CMFacility
Line: type=IPLine 17 Call: lid=17 id=2262 in=1
IE CMIEPrimitiveData (7)
14:55:53 1886022665mS CMLineRx: v=17
CMFacility
Line: type=IPLine 17 Call: lid=17 id=2262 in=1
IE CMIERespondingPartyName (228)(Type=CMNameInternalUser) name=Agent 6006
IE CMIERespondingPartyKName (229)(Type=CMNameDefault) name=sample5 agent5
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=6006
IE CMIEDeviceDetail (231) c0a84a5d000038b9 LOCALE=eng HW=11 VER=11 class=CMDeviceSIPPhone type=151 number=313 channel=0 features=0x20110020 rx_gain=32 tx_gain=32
ep_callid=14521 ipaddr=192.168.74.93 apps=0 loc=0 em_a_loc=0 em_d_loc=0 features2=0x2 is_spcall=0 ignores_dtmf=1 avgsid=
14:55:53 1886022667mS H323Evt: SESS 77f SetRemUDP 5014 -> 48704, remote IP 192.168.73.31 -> 192.168.74.93
14:55:53 1886022668mS CMMap: a=1.2 b=0.0 PCGS CPReserveCodec (pcp[923]b0r1) true
14:55:53 1886022668mS CMMap: a=1.2 b=0.0 PCGS CPReserveCodec (pcp[923]b0r1) true
14:55:53 1886022668mS CMMap: PCG::MapBChan pcp[923]b0r1 cp_b f5711f2c other_cp_b f56bc3c8 type CGTypeSimple
14:55:53 1886022668mS CMMap: a=1.2 b=0.1 M12
14:55:53 1886022668mS PRN: RTCP collector is NOT initialized
14:55:53 1886022668mS CMMap: PlatformConnectionPointIP::UpdateFastpath rtpRelayId: 1 cached media local_ipaddr 192.168.74.95 remote_ipaddr 192.168.73.31 remote_port 5014
14:55:53 1886022669mS CMMap: PlatformConnectionPointIP::UpdateFastpath rtpRelayId: 1 oper_media local_ipaddr 192.168.74.95 remote_ipaddr 192.168.74.93 remote_port 48704
14:55:53 1886022669mS CMMap: PlatformConnectionPointIP::UpdateFastpath: pcp[923]b0r1 behind_nat 0 media.rtp.dtmf.rfc2833 1 rtp_rx_payload_type 101 oper_media rx payload type 101
14:55:53 1886022669mS CMMap: PlatformConnectionPointIP::UpdateFastpath rtpRelay Update success rtpRelayId: 1
14:55:53 1886022669mS CMMap: PlatformConnectionPointIP::UpdateFastpath local1 IP addr 1.1.1.1:10, Remote1 IP addr 1.1.1.4:32768
14:55:53 1886022669mS CMMap: PlatformConnectionPointIP::UpdateFastpath local2 IP addr 192.168.74.95:46750, Remote2 IP addr 192.168.74.93:48704
14:55:53 1886022670mS PRN: RTCP collector is NOT initialized
14:56:01 1886029577mS RES: Tue 25/5/2021 14:56:01 FreeMem=59636600 Heap=59248980(2) Cache=387620 MemObjs=12207(Max 14325) CMMsg=5(5) ASN=0 Buff=5200 1372 1000 7379 5 Links=56349(56782) BTree=882(986) CB=6067 MCT=0 CPU=10.59% CPUStats=11.12%/1/4/2633/1787
9/22619/00.40%/1/02.65% MCR=0
14:56:01 1886029577mS RES2: (SE-E) (SubscriptiIP 500 V2 11.1.0.1.22 build 1 Tasks=54 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=9+60 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=1 SSA=0 TCP=23(TLS=10 OFF=0) TAPI=0 Partner=0 ASC=1 SYS=MNTD OPT=U
MNT SDSPD=2034
14:56:01 1886029577mS RES4: XML MemObjs=8 PoolMem=4748404(2) FreeMem=4736284(0) HeapUsed=0
14:56:01 1886029577mS RES5: CLog MemObjs=0 FreePoolMem(Objs)=5600(100) TotalMem=5600 StringsTotalMem=0
14:56:02 1886030793mS CMLineRx: v=17
CMUserInformation
Line: type=IPLine 17 Call: lid=17 id=2262 in=1
IE CMIERecordingEvent (251) recording_start=0
14:56:02 1886030796mS CMMap: a=1.2 b=0.0 PCGS CPReserveCodec (pcp[923]b0r1) true
14:56:02 1886030796mS CMMap: a=1.2 b=0.0 PCGS CPReserveCodec (pcp[923]b0r1) true
14:56:02 1886030796mS CMMap: PCG::MapBChan pcp[923]b0r1 cp_b f5711f2c other_cp_b f56bc3c8 type CGTypeSimple
14:56:02 1886030796mS CMMap: a=1.2 b=0.1 M12
14:56:02 1886030796mS PRN: RTCP collector is NOT initialized
14:56:02 1886030797mS PRN: RTCP collector is NOT initialized
14:56:02 1886030800mS H323Evt: v=0 stacknum=17 State, new=NullState, old=Active id=2262
14:56:02 1886030801mS CMLineRx: v=17
CMReleaseComp
Line: type=IPLine 17 Call: lid=17 id=2262 in=1
Cause=16, Normal call clearing
14:56:02 1886030801mS CMCallEvt: c0a84a5d000038b9 17.2262.1 2548 H323TrunkEP: StateChange: END=A CMCSICDisconnecting->CMCSCompleted
14:56:02 1886030803mS CMLOGGING: CALL:2021/05/2514:55,00:00:00,000,0730040000,I,710284680,0710284680,Agent6006,,,0,,"",0,n/a
14:56:02 1886030804mS CD: CALL: 17.2262.1 BState=Disconnecting Cut=2 Music=0.0 Aend="Line 17" (267.1) Bend="Line 1" [Line 1] (1.2) CalledNum=710284680 () CallingNum=0730040000 () Internal=0 Time=8306 AState=Idle
14:56:02 1886030804mS CD: CALL: 17.2262.1 Deleted
14:56:02 1886030804mS CMCallEvt: c0a84a5d000038b9 17.2262.1 -1 H323TrunkEP: StateChange: END=X CMCSCompleted->CMCSDelete
14:56:02 1886030805mS CMLineTx: v=1
CMRelease
Line: type=Q931Line 1 Call: lid=0 id=9158 in=0
Cause=16, Normal call clearing
14:56:02 1886030805mS CMCallEvt: c0a84a5f000023c6 0.9158.0 -1 Q931 Trunk:1 CHAN=1: StateChange: END=X CMCSDisconnecting->CMCSDelete
14:56:02 1886030806mS CMCallEvt: c0a84a5f000023c6 0.9158.0 -1 BaseEP: DELETE CMEndpoint f19408b4 TOTAL NOW=1 CALL_LIST=0
14:56:02 1886030807mS CMCallEvt: END CALL:2548 (f196f6a0)
14:56:02 1886030808mS CMTARGET: c0a84a5d000038b9 17.2262.1 -1 BaseEP: ~CMTargetHandler f19664b8 ep f19646d0
14:56:02 1886030808mS CMCallEvt: c0a84a5d000038b9 17.2262.1 -1 BaseEP: DELETE CMEndpoint f19646d0 TOTAL NOW=0 CALL_LIST=0
14:56:02 1886030809mS CMMap: PCG::UnmapBChan pcp[121]b1r0 cp_b f56bc3c8 other_cp_b f5711f2c
14:56:02 1886030809mS CMMap: a=0.1 b=1.2 M02
14:56:02 1886030809mS PRN: rtpRelayFilter close rc: 0 rtpRelayId: 1
14:56:02 1886030809mS CMMap: PlatformConnectionAudioSAP:isconnectRtpFilter rtpRelayId: 1 Close success
14:56:02 1886030810mS H323Evt: SESS 77f SetOperational local 192.168.74.95:46750 remote 192.168.74.93:48704 to 0
14:56:02 1886030810mS CMMap: PCG::UnmapBChan pcp[923]b0r1 cp_b 0 other_cp_b 0
14:56:02 1886030811mS H323Evt: SESS 77f: RTP(END): 192.168.74.95/46750 192.168.74.93/48704 CODEC=G729A8K(6) PKTSZ=20 RFC2833=on AGE=8185 SENT=402 RECV=409 RTdelay=0 jitter=0 loss=0 remotejitter=0 remoteloss=0
14:56:02 1886030811mS CMMap: a=0.1 b=0.0 Mapper::FreeCodec freed CMRTVocoder(f5768ac0) resource busy 1, total 64
14:56:02 1886030812mS ISDNL3Evt: v=1 stacknum=1 State, new=ReleaseReq, old=DiscInd id=9158
14:56:02 1886030913mS ISDNL3Evt: v=1 stacknum=1 State, new=NullState, old=ReleaseReq id=9158
14:56:02 1886030914mS CMLineRx: v=1
CMReleaseComp
Line: type=Q931Line 1 Call: lid=0 id=9158 in=0
BChan: slot=0 chan=1
Cause=1, Unallocated (unassigned) number

********** Warning: Logging to Screen Stopped **********

 

[icet500]

You will need to do what TouchToneTommy told you in the IPO500.
In main server, created a short code 9N/Dial/“type the outgoing grp line to the IPO500 (scn)”

 

[Vince254]

HI icet500,

Yes, I have configured as adviced, and working fine with one E1 trunk.

My challenge is on the second E1 trunk from a different telco, it is not working. The telco expects I send 3 digits instead. I have tried using NS000 on telephone but still failing

Kind Regards

 

[Vince254]

The configuration was OK. The telco had only allowed dialing out to specific numbers only.

Thank you very much for the assistance.