UCM V2 HDD 94% Full 1

[dsm600rr]

Hello Y'all,

I have a client on a VCM V2 that is showing the disk space is 94% Full.

They have a total of 51 Voicemails (New/Old/Saved) so I doubt that has anything to do with it.

If I try and launch the VM Pro Client Application, I get this error:

I remember clearing the nohup file back on the V1's, is that still a thing on V2's?

They are running R11.1

Logging is not enabled.


ACSS / ACIS
Dcomm, LLC

https://dcommsc.com

 

[dsm600rr]

Update: was able to get into the VM Pro Client after enabling "Enable Voicemail Pro Client Interface" and installing the correct version of the client.

ACSS / ACIS
Dcomm, LLC

https://dcommsc.com

 

[dsm600rr]

ACSS / ACIS
Dcomm, LLC

https://dcommsc.com

 

[dsm600rr]

ACSS / ACIS
Dcomm, LLC

https://dcommsc.com

 

[dsm600rr]

ACSS / ACIS
Dcomm, LLC

https://dcommsc.com

 

[dsm600rr]

Showing Apache-tomcat at 18G

ACSS / ACIS
Dcomm, LLC

https://dcommsc.com

 

[IPOTS]

Login as root using WinScp or Root and delete the log files.

https://ipoffice-techsolutions.com/

 

[dsm600rr]

IPOTS: Where would those be located? Process? Its looking like the issue is with apache-tomcat sitting at 18G

ACSS / ACIS

 

[IPOTS]

Example: rm -f /opt/Avaya/oneXportal/11.1.1100_21/apache-tomcat/logs/*
This is the command for One-X Portal 11.1.1.11 Build 21 to remove all One-X logs.
5. Start the One-X Portal service. service onexportal restart

Note: Change the version to match your current version

https://ipoffice-techsolutions.com/

 

[dsm600rr]

I think I found the trouble maker - can this be deleted?

ACSS / ACIS

 

[IPOTS]

Yes, you can delete that.

https://ipoffice-techsolutions.com/

 

[dsm600rr]

Thank you. Any potential issues with deleting it? Will it re-create itself and start filling back up? I did notice "Logging" was set to debug and I did change that to info.

ACSS / ACIS

 

[IPOTS]

It will create a new log.
I would recommend setting the OneX logs to none. Also set the VM logs to none as well on the 7071 system tab.
No need to have them running unless you troubleshooting.

https://ipoffice-techsolutions.com/

 

[dsm600rr]

IPOTS: Appreciate the help.

ACSS / ACIS