Turn off camp on for 1 ext only

[Mitelmatt]

This maybe a silly easy question, but is there a way to turn off call waiting / campon for 1 ext? I don;t want to blank the Auto campon in the trunks as other phones want the feature

MCD 6SP3

Thanks

 

[LoopyLou]

I do not think so. Only way would be if campon could be disabled in COS and then give that set its own.

An apple a day keeps the doctor away. Anyone else and you need to throw it harder.

 

[MagicDaveUK]

Would the COS of the trunks over ride that anyway as for the Hold timer or would the user Camp on timer come first?

 

[kwbMitel]

The system is designed to present calls if no other options are available. For example, if your phone was in DND and an external call tried to ring the phone and there were no routing options the phone would ring regardless.

One thought off the top of my head is to terminate the call to a Hunt Group or Ring Group where the prime is the only member. Then the Campon is against the group instead of the station.

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What's most important is that you realise ... There is no spoon.

 

[MagicDaveUK]

And you'd be able to turn that camp on off?

 

[kwbMitel]

The campon to the group would not be heard by the station.

This might be quicker if you told us what you want to happen instead of telling us what you don't want.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[MagicDaveUK]

I have 100 users and one doesn't want camp on.

 

[kwbMitel]

Do you have issues with trying my first suggestion?

**********************************************
What's most important is that you realise ... There is no spoon.

 

[SXWizard]

Have you tried Camp-on Tone Security? Copy the existing COS to a new COS and add Camp-on Tone Security and assign the new COS to the extension. From the Help files:

If you attempt to Camp-on to a busy station that has Camp-on Tone Security enabled, you will hear special busy tone instead of Camp-on tone or Music.

 

[kwbMitel]

Camp on Security only exists on SX-200's if I'm not mistaken.



**********************************************
What's most important is that you realise ... There is no spoon.

 

[SXWizard]

From the 3300 Help files:
Camp-on Tone Security
Description
Camp-on Tone Security is a Class of Service option that suppresses the application of Camp-on tone. If any party in a call has this option enabled, no Camp-on tone is returned to anyone in the call.
Ports connected to fax machines and trunks (except IP trunks) used for fax calls should have this option and the Override Security option enabled in their COS.
Conditions and Feature Interactions
If you attempt to Camp-on to a busy station that has Camp-on Tone Security enabled, you will hear special busy tone instead of Camp-on tone or Music.
Programming
Enable Camp-on Tone Security and Busy Override Security in the Class of Service Options form.

 

[kwbMitel]

Well then, it seems that we have a winner.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[MagicDaveUK]

I know if i can turn off the camp on that i'll have 10 more people that will want it as soon as the word gets around. So to have to create 10 ring/hunt groups for these extns that are part of hunt/ring groups and pick up groups already, just to turn off camp on is silly.

Turning off the tone doesn't stop the camp on, people will think the user is out when they are in and this will create issues.