Integrationman2
Vendor
Yesterday installed new IP Office v2 9.0 with SIP trunks over a DIA with a carrier that uses a MetaSwitch. The carrier does not require authentication as we are on a dedicated Ethernet over copper connection to the carrier.
Trunks are up, and we are able to receive inbound calls, but cannot make outbound calls. It looks like (through a monitor trace) that the IP Office is killing the call after the user has dialed 5 or 6 digits.
The carrier says that they are getting invalid URI info. Apparently the IP Office is sending the extension number@xxx.xxx.xxx.xxx, even though I have the users SIP settings all for a valid DID number.
I'm in hopes I can connect with an IPO SIP Guru here. I'm happy to pay for the help.
Trunks are up, and we are able to receive inbound calls, but cannot make outbound calls. It looks like (through a monitor trace) that the IP Office is killing the call after the user has dialed 5 or 6 digits.
The carrier says that they are getting invalid URI info. Apparently the IP Office is sending the extension number@xxx.xxx.xxx.xxx, even though I have the users SIP settings all for a valid DID number.
I'm in hopes I can connect with an IPO SIP Guru here. I'm happy to pay for the help.