I have a customer with a 'HP Pavilion 404.uk' (XP Home)
when listening to a cd from the 'combo drive (cd/dvd)' after about 45 mins the music starts to crackle terribly (track 13 or 14)
tried to copy the cd to the HDD and play the music from there to see if the same thing happened. started copying fine and then slowed down to nothing about track 13ish
got the customer to a: play, b: copy a couple of different cds and the same problem occurrs around the 45min/track 13 mark
customer is using windows media player to listen to the music
could this problem relate to the cd/dvd drive being unable to access certain areas of all cd's?
any ideas appreciated, thanks in advance
when listening to a cd from the 'combo drive (cd/dvd)' after about 45 mins the music starts to crackle terribly (track 13 or 14)
tried to copy the cd to the HDD and play the music from there to see if the same thing happened. started copying fine and then slowed down to nothing about track 13ish
got the customer to a: play, b: copy a couple of different cds and the same problem occurrs around the 45min/track 13 mark
customer is using windows media player to listen to the music
could this problem relate to the cd/dvd drive being unable to access certain areas of all cd's?
any ideas appreciated, thanks in advance