This is normal default behaviour for bulk copy operations (bcp, BULK INSERT). You need to specify you want to fire the insert triggers using the -h flag in your bcp statement:
Sorry, I don't use Sybase so I don't know what its version of bcp is capable of. If your developer doesn't think you can specify to fire triggers then you may need to rethink your data transfer.
Can you use bcp from your SQL Server end and grab the data from Sybase?
Or you could get the data into a holding table and then simply INSERT it into your main table - which will fire the triggers as normal.
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