Traffic report " program " 1

[MikeRizz]

I have a customer that pulls daily reports from an old school printer / TTY port. The system is a CS1K release 7.6. I have to think there has to a better way of doing this. Anyone know of a program that will communicate with the switch and have some GUI interface?

 

[KCFLHRC]

What kind of daily reports?

 

[MikeRizz]

They are primarily looking at console stats. In LD 2 reports 3,4 and 7 are on.

 

[fataldata]

I'll be following this, since I need to learn more about reporting.

I was looking for some console information as I have been asked how many calls are going to the console by dialing "0". Is there a document to help interpret this output.

>ld 2
TFC000
invc 0  3
1015 TFC003

000
  00360    00068
  00002    00730
  00019    01062

 

[effort1584]

There is a guide accessible on the Avaya web site.

Google NN43001-750

 

[trvlr1]

There are a number of programs, depending on what results you want will determine the best program.

Have you thought about sending this to a PC with an emulator running instead of the printer then possibly paste the results in to XL and sort as needed? I am not a PC techie, but I would like to think it would be easy to write a program to do this for you automatically

 

[MikeRizz]

Yes that is what I am trying to do. I know there has to be a application that can take the raw data from the PBX and input that into a PC based application. However I have been unable to find one.

 

[MikeRizz]

I just found this site, sounds like they make what the customer needs.

http://www.telecost.com/#&start