Greetings:
I have an issue where I know our main group (incoming calls) forward to a secondary hunt group after so many rings. This works and it has been tested. The issue I have is that I cannot find where it is configured in Office Manager. The main group has NO overflow set, yet it still works.
Where else can I look to see how this is configured? I have checked each member of the group, but still haven't found it.
Thanks in advance for the help!
mmeredith
I have an issue where I know our main group (incoming calls) forward to a secondary hunt group after so many rings. This works and it has been tested. The issue I have is that I cannot find where it is configured in Office Manager. The main group has NO overflow set, yet it still works.
Where else can I look to see how this is configured? I have checked each member of the group, but still haven't found it.
Thanks in advance for the help!
mmeredith