Toshiba CIX SIP to IP Office

[superikey]

Trying to make a SIP connection from a Toshiba CIX to IP office.
Got it up and running but have a few issues/limitations to overcome.

1. Toshiba always sends the Main TN of the Trunk as outbound CID. I want to show the 3/4 digit extn of the user so recipients of calls on Avaya endpoints know who is calling.
2. For external inbound callers transferred to the Avaya, I want the Toshiba to pass the original caller ID so the recipient can see who is calling
3. I would like to page form the Avaya to the Toshiba, but cant seen to get inbound paging to work coming through a trunk.

Any help on this, experience and even someone for hire to provide professional services to get this to work would be appreciated.

Isaac Braca
Avaya ACA - IP Office
CTO / ICCS & Co., LLC.


ICCS, Your Premier IT & Telecom Partner, is a New York City Based Avaya SMB Expert Business Partner and IT Consulting Firm.

Visit and Post on my Blog:

http://ipofficeexpert.blogspot.com/

 

[superikey]

Anyone that can help here would be greatly appreciated..

Isaac Braca
Avaya ACA - IP Office
CTO / ICCS & Co., LLC.


ICCS, Your Premier IT & Telecom Partner, is a New York City Based Avaya SMB Expert Business Partner and IT Consulting Firm.

Visit and Post on my Blog:

http://ipofficeexpert.blogspot.com/

 

[IPGuru]

Q 1 & 2 would be fo the Toshiba system to sot out & nothing to do with the IP Office

Q3 I dount it would be possible but again it would need to be something set up on the Toshiba all the IP office can do is place a call down the SIP tunk


Do things on the cheap & it will cost you dear

 

[superikey]

Well aware that 1&2 are on the Toshiba side. Just looking for someone that would know how to fix his or who to go to in order to get this fixed.

As for 3, there was to be a creative way to do using maybe using voicemail to transfer the call to paging etc. ?

Isaac Braca
Avaya ACA - IP Office
CTO / ICCS & Co., LLC.


ICCS, Your Premier IT & Telecom Partner, is a New York City Based Avaya SMB Expert Business Partner and IT Consulting Firm.

Visit and Post on my Blog:

http://ipofficeexpert.blogspot.com/

 

[IPGuru]

Well aware that 1&2 are on the Toshiba side. Just looking for someone that would know how to fix his or who to go to in order to get this fixed.

they you would be better of asking in a Toshiba forum, it is possible that someone here may know Toshiba but...


Do things on the cheap & it will cost you dear

 

[superikey]

Can you direct me to a Toshiba forum? Anyone know of one that is popular like this forum?

Isaac Braca
Avaya ACA - IP Office
CTO / ICCS & Co., LLC.


ICCS, Your Premier IT & Telecom Partner, is a New York City Based Avaya SMB Expert Business Partner and IT Consulting Firm.

Visit and Post on my Blog:

http://ipofficeexpert.blogspot.com/