tn rings but no dial tone

[rstoll]

I installed a new analog card added a dn then enabled the card then programed in two more DNS with my butt set connetted to the TN I can call the dn and here the butt set ring but I have no dial tone it is on an option 61c

 

[KCFLHRC]

Dial tone is generated by the DTR's, do you have any configured?

 

[rstoll]

How do I check that

 

[KCFLHRC]

Go into LD 20 and print the DTR's

Req PRT
TYPE DTR

then return through it and see if there are any DTR's built

 

[KCFLHRC]

Do you have other analog phones that work?

 

[rstoll]

REQ: prt
TYPE: DTR
TN
CDEN
DATE
PAGE

TN 004 1 15 00
TYPE DTR
CDEN 8D
DATE 29 JUN 1999

TN 004 1 15 01
TYPE DTR
CDEN 8D
DATE 29 SEP 1999

TN 004 1 15 02
TYPE DTR
CDEN 8D
DATE 29 SEP 1999

TN 004 1 15 03
TYPE DTR
CDEN 8D
DATE 29 SEP 1999

TN 004 1 15 04
TYPE DTR
CDEN 8D
DATE 29 SEP 1999

TN 004 1 15 05
TYPE DTR
CDEN 8D
DATE 29 SEP 1999

TN 004 1 15 06
TYPE DTR
CDEN 8D
DATE 29 SEP 1999

TN 004 1 15 07
TYPE DTR
CDEN 8D
DATE 29 SEP 1999

TN 020 0 15 00
TYPE DTR
CDEN 8D
DATE 29 JUN 1999

TN 020 0 15 01
TYPE DTR
CDEN 8D
DATE 29 SEP 1999

TN 020 0 15 02
TYPE DTR
CDEN 8D
DATE 29 SEP 1999

TN 020 0 15 03
TYPE DTR
CDEN 8D
DATE 29 SEP 1999

TN 020 0 15 04
TYPE DTR
CDEN 8D
DATE 29 SEP 1999

TN 020 0 15 05
TYPE DTR
CDEN 8D
DATE 29 SEP 1999

TN 020 0 15 06
TYPE DTR
CDEN 8D
DATE 29 SEP 1999

TN 020 0 15 07
TYPE DTR
CDEN 8D
DATE 29 SEP 1999


NACT
AUD000

 

[KCFLHRC]

Looks like you have plenty of DTR's built. Not sure what would be causing this. Can you privide a print out of one of your analog phones that does and one that doesn't work?

 

[RickyPone]

Have you tried another card?

 

[rstoll]

Yes I have tried 3 cards

 

[rstoll]

DN 5414
CPND
NAME Maintenance Cubical 1
XPLN 21
DISPLAY_FMT FIRST,LAST
TYPE L500
TN 020 0 10 03 MARP DES MAINT 13 JUL 2007


NACT
REQ: prt
TYPE: tnb
TN 20 0 10 3
DATE
PAGE
DES

DES MAINT
TN 020 0 10 03
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 5414 0 MARP
CPND
NAME Maintenance Cubical 1
XPLN 21
DISPLAY_FMT FIRST,LAST
AST NO
IAPG 0
HUNT 5555
TGAR 1
LDN NO
NCOS 3
SGRP 0
RNPG 11
XLST
SCI 0
CLS CTD DTN FBD XFA WTA THFD FNA HTA ONS
LPR XRA AGRD CWD SWD PUA MWA RMMD SMWD LPA XHD SLKD CCSD LND TVD
CFTD SFD MRD C6D CNID CLBD AUTU
ICDD CDMD LLCN EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD
MBXD CPFA CPTA DDGA NAMA MIND
MCRD
EXR0 SHL ABDD CFHD
USRD BNRD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC
CDMR
RCO 0
PLEV 02
CSDN
AACS NO
MLWU_LANG 0
FTR CFW 4
FTR FDN 5555
DATE 13 JUL 2007

The top one works the bottom one does not

DES A1172
TN 004 1 02 01
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 5455 0 MARP
CPND
NAME Screening officer 2
XPLN 19
DISPLAY_FMT FIRST,LAST
AST NO
IAPG 0
HUNT
TGAR 1
LDN NO
NCOS 3
SGRP 0
RNPG 0
XLST
SCI 0
CLS CTD DTN FBD XFD WTA THFD FND HTD ONS
LPR XRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD
CFTD SFD MRD C6D CNID CLBD AUTU
ICDD CDMD LLCN EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD
MBXD CPFA CPTA DDGA NAMA MIND
MCRD
EXR0 SHL ABDD CFHD
USRD BNRD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC
CDMR
PLEV 02
CSDN
AACS NO
MLWU_LANG 0
DATE 19 JAN 2012

 

[bhassell2000]

The phones you posted are in 2 differetn superloops, do any of the phones in loop 4 1 work?

Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/in/buddyhassell

 

[rstoll]

Yes I the only ones are for the neww cards I added

 

[rstoll]

do I need a DTR set up for each card and if so can you tell me how I would do that

 

[KCFLHRC]

No, you don't need a DTR for each card. They are shared resources throughout the PBX.

 

[rstoll]

Here is one on 4 1 that works

DES ADMIN
TN 004 1 07 05
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 5470 0 MARP
CPND
NAME KASEY DAVIS-Ripply
XPLN 18
DISPLAY_FMT FIRST,LAST
AST NO
IAPG 0
HUNT 5555
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 20
XLST
SCI 0
CLS CTD DTN FBD XFA WTA THFD FNA HTA ONS
LPR XRA AGRD CWD SWD PUA MWA RMMD SMWD LPA XHD SLKD CCSD LND TVD
CFTD SFD MRD C6D CNID CLBD AUTU
ICDD CDMD LLCN EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD
MBXD CPFA CPTA DDGA NAMA MIND
MCRD
EXR0 SHL ABDD CFHD
USRD BNRD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC
CDMR
RCO 0
PLEV 02
CSDN
AACS NO
MLWU_LANG 0
FTR CFW 4
FTR FDN 5555
DATE 24 MAR 2009

 

[KCFLHRC]

So you can but a butt set on 4 1 7 5 and have dial tone but on TN 4 1 2 1 you have no dial tone but it will ring, correct? And you have tried different cards, correct? If that's the case, doesn't make sense to me.

 

[rstoll]

Yes that is the case I am glad it is not just me that is confused I did notice that the phones thet work have RCO 0 in there TNB and the ones that dont do not but I have not been able to add RCO 0

 

[KCFLHRC]

That RCO wont make a difference. That field is there because you have FNA on those phones. It stands for ringing cycle options and is the amount of rings before the phone forwards. At this point I would start looking at wiring on the switch tail and see if something is screwed up there. This just doesn't make sense.

 

[rstoll]

Could it be that the wireing for cards what not hooked up because there were no cards there until I put them in last week

 

[KCFLHRC]

I guess that's possible, the odd thing is you say the TN will ring. If you call it and answer it on your butt set can you talk on it? If you can then that tells me the wiring is good.