I have the following setup:
BRI Line 5 with Incoming Group ID set to 155 on the BRI Line tab
Incoming Call Route has Line Group ID set to 155 in the Standard tab and the Destinations tab set in the order as keyed below. I understand the list executes from the bottom up.
Default Value: Ext 221
Night: VoiceMail
Evening: Ext 222
Day: Hunt Group 155
Hunt Group 155 has 14 extensions assigned to it
Time Profiles are set as:
Night: 00:00 - 06:59 and 23:00 - 23:59
Evening: 19:00 - 22:59
Day: 07:00 - 18:59
My problem is, when a call comes in on this line during the evening, I would expect only extension 222 to ring, however all extensions in the Hunt Group ring. On each 9508 phone that should NOT be ringing, the display reads 'External>Extension 222"
Any ideas welcomed please.
BRI Line 5 with Incoming Group ID set to 155 on the BRI Line tab
Incoming Call Route has Line Group ID set to 155 in the Standard tab and the Destinations tab set in the order as keyed below. I understand the list executes from the bottom up.
Default Value: Ext 221
Night: VoiceMail
Evening: Ext 222
Day: Hunt Group 155
Hunt Group 155 has 14 extensions assigned to it
Time Profiles are set as:
Night: 00:00 - 06:59 and 23:00 - 23:59
Evening: 19:00 - 22:59
Day: 07:00 - 18:59
My problem is, when a call comes in on this line during the evening, I would expect only extension 222 to ring, however all extensions in the Hunt Group ring. On each 9508 phone that should NOT be ringing, the display reads 'External>Extension 222"
Any ideas welcomed please.