Time of day forwarding?

[drewdown]

Have another request for forwarding a single number based on time of day to external numbers.

Like so:

9AM - 5PM - Forward to number 1
5PM - 1AM - Forward to number 2
1AM - 9AM - Forward to number 3

I am having a problem with the second one and Time Period. It won't let me set 5PM - 1AM as it says "the field time end time can not have a less time then the field start time." If that is the case how can I accomplish this schedule?

 

[whykap]

Since it covers two separate days you need to create two time periods for it and have them do the same thing. So one for 5-12 and one for 12:01-1

 

[drewdown]

Just what I needed. Thanks whykap.

If I wanted this to be 24/7 for eternity what do I specify for the "Repeat Every"?

 

[whykap]

If it was the same everyday what's the reason for a time of day set up? I don't think I understand your question

 

[drewdown]

Because it forwards to different numbers based on the time of day, hence the need for the different periods. I want this to forward indefinitely and I am confused as to whether I have to specify the repeat or not.

Having said that, I believe I will need 3 separate partitions to accomplish this? I can then use a single DN and assign it to the respective partitions and forward that DN to the external number based on the time? At the end of the day I want a single DID forwarded to 3 separate external numbers based on the time pattern and hopefully I am going about this the right way.

I created 3 partitions, assigned the TODs and configured a DN to forward to my cell phone. If I use our default partition the call is forwarded fine. If I select one of the TOD partitions I created it won't work and I get "your call cannot be completed as dialed." I tried adding the new partition to the corresponding CSS but it still gives me that same error. Any ideas?

 

[whykap]

The partitions don't work until their tod kicks in. So if you are messing with a DN in tod partition of 5-7pm and its 8pm that partition is inactive.