TES 824 E night mode message and hang up 1

[Padir]

Hi all,

I have a TES 824e ive picked up for a small start up as an initial get us by system.

I was surprised at how easily ive gotten 99 percent set up.

I am stuck on one small bit.

i have an AA set up for day mode using OGM 1 and the menu options ring the 2 groups and relevant extensions correctly.

In night mode the AA plays OGM 2 which is an out of hours message saying call again tomorrow *(Voice mail not required by customer. )
but it then procededs to ring for ten rings before it disconnects.

Id like to disconnect the call as soon as OGM 2 had finished playing "basicaly hello we not here ..gooodbye

I cant see a way to acomplish this other than i have done i really dont want the client thinking someone might answer and then ..bye

The Tes824 we picked up does not have the BV card installed.

Hopefully ive missed something obvious ...

 

[daddybadger]

in 7.2 change the DISA no Dial Mode to disconnect, however this is sytem wide so if you have an option in OGM 1 that states the caller to Hold, you would need to change that to be an option instead otherwise it will disconnect the call.

 

[Padir]

Hi daddybadger

Thanks for that worked perfect

Padir