I am having an issue, sometimes clients using TS, say that their screen goes black, and it doesnt recover. No icons, nothgin just a black screen with the mouse arrow.
Any ideas??
I get this all the time when I am connecting through a firewall to get to access a server via TS. If your firewall connection is set to close after a certain amount of time you will get this until you re-authenticated to the f/w..
Which is exactly what dberg is attesting to.. a lost connection
We started seeing this with the new client. If a user is connected and minimized, when you try to remote control their screen it goes black. Only way to recover is to log them off the server.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.