Now that I'm able to connect to the phone system and am able to access my vps. I have done a quick setup, Assigned mailboxes to everybody, setup groups. Im able to leave messages in mailboxs if the handset is setup to foward calls to the VPS. But i can't get the system to pick up external calls if the call isn't answered. In other words my day night service doesn't seem to be working. My phone system is setup to auto swithing and I think my vps is also setup to auto switching for Day/Night. I think I've left something out. I read somewhere that the the phone system is capable of sending all external calls to Voicemail if the extensions don't answer after 3 or 4 rings having to program each handset individually. This is not happening. Any guidance would be appreciated.