TAC problem...Service type??

[mentallimit]

I am running into a problem trying to use my TAC for my trunk group. I have the dialplan ana set up correctly and I believe my cor is correct.

What I am seeing now is that when I try to change the trunk group dial access to "Y" it says I am not allowed due to "Service Type". My service type is set to cbc (Call by call) and was done so before I arrived.

Can I just change this to somethig else that will allow me to use my TAC? Or are they not even related?

 

[4merAvaya]

You can't dial a TAC with a cbc TG.

Kevin

 

[mentallimit]

Yeah I know that now. But does my TG HAVE to be a cbc TG? Or can I change it to something like public network? Is the cbc something AT&T sets up or more likely something my switch is using to route calls?

 

[lopes1211]

Can't dial a TAC on an isdn trunk group. Why are you wanting to dial tac's anyway?

-CL

 

[mentallimit]

I have been getting complaints about static on some lines. So I want to test each trunk in the trunk group individually because it seems to be very sparodic.

The Facility Test Calls Access Code seems to give me the same result.

 

[johnsbo]

If you can divert traffic from using this PRI, you can always dispable all b channels and test one at a time. If you can divert you could always test after hours. I would be supprised that you have a individual channel problem, but its possible. Also look at "list measurements ds1 log xxxxx (ds1 board)" for errors overr the last 24 hours.

Good luck