OTM TRAFFIC ANALYSIS
SITE CLICK
TELEMANAGEMENT
CLICK TRAFFIC ANALYSIS
MAINTENANCE
TRAFFIC DATA COLLECTION
SELECT SET UP PBX FOR TRAFFIC
OK
BACK TO MAINTENENACE
TRAFFIC DATA COLLECTION
CHOOSE SCHEDULE TRAFFIC COLLECTION
CLICK OK
BRINGS UP BOX FOR ADD TASK TO SCHEDULING
“TRAFFIC DATA COLLECTION”
ENTRY INTO “JOB SELCTION” GIVE IT A NAME “ TRAFFIC”
CLICK “OK”
BRING UP SCHEDULER WINDOW THEN
RIGHT CLICK ON TRAFFIC “JOB” GO TO
PROPERTIES SELECT HOURLY FOR INTERVAL
AND START TIME AND DATE IF YOU NEED IT
UNDER STATUS CLICK ENABLE
MINIMIZE SCHEDULER, DO NOT CLOSE IT AS IT NOW HAS TO STAY OPEN UNTIL YOU HAVE COLLECTED ALL THE TRAFFIC YOU WANT OR YOU CAN RIGHT CLICK AND DISABLE IN PROPERTIES SCREEN
GO BACK TO TRAFFIC ANALYSIS SCREEN AND CLICK ON MAINTENANCE
FILTER EDITOR
SELECT FILE
OPEN
UNDER FILE NAME CALL FILE “WORKDAY”
CLICK “OK”
SCREEN THIS FILE DOES NOT EXIST, CREATE THE FILE SELECT YES
SCREEN POPS UP WITH A TIME AND DATE CHART
DESCRIPTION “BUSINESS HOURS”
DATE ENTER START DATES AND END DATES FOR COLLECTION OF TRAFFIC
JUST BEFORE CUTOVER AND SAY 1 WEEK AFTER DEPARTURE
SELECT THE LIKE 7:00AM TO 6:00PM OR WHAT EVER THE MAIN WORK HOURS TRY TO PUT IN 1 HOUR BEFORE START AND AN HOUR AFTER.
CLICK “INCLUDE” FOR DATE AND TIME
DO YOU WANT TO SAVE “YES”
CLOSE FILTER EDITOR
TRAFFIC ANALYSIS SCREEN CLICK REPORTS CLICK CUSTOMER REPORTS
DROP DOWN MENU SELECT TRUNKS, PROFILE CLICK EDIT CUSTOMER REPORT SCREEN SELECT TRUNK REPORT CLICK EDIT FOR THE PROFILE TAKE OUT OR UNCLICK TOLL PEG COUNT, INC. ISA SHIT, OUT INC ISA SHIT,AND ALL TRUNKS BUSY FOR NON PRIORITY USERS
REGULAR ALL TRUNKS BUSY STAYS IN
CLICK CLOSE AND SAVE CHANGES
BACK TO THE CUSTOMER REPORT SCREEN
CLICK EDITOR CLICK “OTHER”
SELCECT THE WORKDAY FILTER YOU JUST BUILT, CLICK “OK” THEN OK
THIS RUNS THE REPORT TO THE SCREEN
UNDER THE TRAFFIC ANALYSIS SCREEN CLICK CUSTOMER REPORTS
UNDER CUSTOMER REPORT SHOULD BE TRUNKS(DEFAULT SHOS AS NETWORKS
CHECK TO SEE THAT WORKDAY FILTER IS THERE.
CLICK OK
WHEN READY TO PUT AQLL INFO TO DISK
THE ZOOM WINDOW THERE IS AN ENVELOPE CLICK THAT AND GET AN EXPORT SCREEN
FORMAT DROP DOWN AND SELECT EXCEL 5.0
DESTINATION SELECT DISK FILE CLICK OK
THEN SELCT THE DRIVE TO SEND IT TOO
THEN CLICK OK
