We had outage on our local lines (2 T1s) for most of the day yesterday and this morning. we have several other trunks for admin, toll free etc. Would there be a way that i could have a backup plan to automatically route traffic form the down T to another? We have 8 other T1's used for other traffic. Obviously, i know nothing about this and when i called our vendor they were of no help to me.
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T1 Out of Service Plan
- Thread starter audra87
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sure, get into your switch and do a "list route", you can add other trunk groups to the routes, if the 1st choice is not availble, ars will move onto the 2nd choice, etc.
a "list trunk" will show you the trunk groups that you can pick from.
There are some books on ars and settingup routing on the support.avaya.com website.
Mitch
AVAYA Certified Expert
a "list trunk" will show you the trunk groups that you can pick from.
There are some books on ars and settingup routing on the support.avaya.com website.
Mitch
AVAYA Certified Expert
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You didn't say what part of the country you are in, but over the right coast, Verizon has a feature called "Out Of Service Redirect", it costs about $75 per month PER number, and you can call them to activate it, or I also think they have a web page you can activate it with. It forwards calls to an alternate number you have. Of ocurse you will need a PRI or service from an alternate provider as well, to make this work. It's also very expensive, so normally you would just use it for your main #'s, DIDs wouldn't work.
Mitch
AVAYA Certified Expert
Mitch
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