System Manager - Communications Manger - Call Center - Announcements

[cdvernon]

While working with Announcements and you use the "More Actions" and choose backup all.
Waiting a few minutes i can go back to the more actions and select download.
of the 20 or so announcements if will only backup 9 or so of the .wav files. ignoring the rest. and it seems random on which ones it backs up.

has anyone else experienced this? I find that SMGR has some nice features if and when they work. this being one of them. I have multiple CM's that are mangaged / configured in SMGR.

P.S. I have tried just selecting one of the ones it fails to load and backup up just that one. ( using both properties and just the .wav file. ) each time it fails to pull over the .wav file.

Very strange.

P.S.S. I have looked at the announcement configurations and I don't see anything in common regarding the ones that fail.

 

[kyle555]

I've used it on 7.1.3 for hundreds and hundreds. Took about an hour but it didn't miss anything.

 

[cdvernon]

Thanks Kyle555, This is on a CM 6.3.x version, I haven't tried it on our version 8.x, will try that next. System Manager 8.1.2.0