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System Manager - Communications Manger - Call Center - Announcements

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cdvernon

Systems Engineer
Jun 9, 2020
3
US
While working with Announcements and you use the "More Actions" and choose backup all.
Waiting a few minutes i can go back to the more actions and select download.
of the 20 or so announcements if will only backup 9 or so of the .wav files. ignoring the rest. and it seems random on which ones it backs up.

has anyone else experienced this? I find that SMGR has some nice features if and when they work. this being one of them. I have multiple CM's that are mangaged / configured in SMGR.

P.S. I have tried just selecting one of the ones it fails to load and backup up just that one. ( using both properties and just the .wav file. ) each time it fails to pull over the .wav file.

Very strange.

P.S.S. :) I have looked at the announcement configurations and I don't see anything in common regarding the ones that fail.
 
I've used it on 7.1.3 for hundreds and hundreds. Took about an hour but it didn't miss anything.
 
Thanks Kyle555, This is on a CM 6.3.x version, I haven't tried it on our version 8.x, will try that next. System Manager 8.1.2.0
 
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