Does 9100 system have license for IP phones ? Under reports look for Feature activation report to see if there are licenses for IP phones they would have needed to be purchased with system separately
Are there already working IP phones onsite ?
If you have any working IP phones go into the programming of phone by pressing hold transfer * hold transfer # to check network settings
Too much to list. Start with PCPro, programming, IP phone list, check an extension number. Verify VoIP DB installed. You mention CCS? Is that IP CCIS? If so you have a VoIP DB. CMD 15-05. Are these on site or off site phones. Will they be plug-n-play, automatic or manual registrations? DHCP or static IP addresses on the phones?
I'll look for a .pdf that may help you.
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