OldNortellian
Vendor
Rls 4.00.50. Digital phones pass DTMF, but IP sets (DT800) do not. This is a PRI environment. Any place Other than 84-xx to look?
Thanks in advance.
Thanks in advance.
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SV9100 IP phones not passing DTMF
- Thread starter OldNortellian
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C6corvette
Technical User
Look in the system options and service class there is a bit that needs to be turned on to pass DTMF I had the same issue found it in the rel 12 program manual
- Thread starter
- #3
OldNortellian
Vendor
I ended up finding a setting in the phones themselves that I adjusted and it started to work.
OldNortellian, can you please share what settings you changed in order to fix it
Wael
VoIP Expert
Wael
VoIP Expert
- Thread starter
- #5
OldNortellian
Vendor
There was a setting in the phone itself under maintenance, i think adjust, then audio, then DTMF. It was set at 32db at default, I moved it down to 12 and haven't had a problem since. I know once you were into the phone programming, it was 3,4,1,6 then i entered 12.
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