Good morning,
I recently installed an SV9100 and I've had an issue for a couple of months whereby I cannot connect to the system.
The PBX is connected to the computer network and configured for remote access. The router has a port forward setup so that traffic over the relevant port is forwarded to the telephone system.
I cannot connect to the PBX via the internal network, remotely from my office, or even by plugging straight into the switch. However if I reboot the system I CAN connect to the system BUT only for a period of around 24 hours. After that I can no longer connect, and the only way to connect is to reboot the system.
I have re-programmed the switch from scratch, I have replaced the CPU and SD card. but the problem still occurs has anyone else had a similar problem or any suggestion as to what the cause might be?
In addition to this I have MyCalls software installed onto various PCs. The MyCalls server can communicate with the system to read licenses and download config but when I save the configuration and start the server software. I am informed that there is no configuration present and an error appears in the startup log saying "invalid switch type".
I recently installed an SV9100 and I've had an issue for a couple of months whereby I cannot connect to the system.
The PBX is connected to the computer network and configured for remote access. The router has a port forward setup so that traffic over the relevant port is forwarded to the telephone system.
I cannot connect to the PBX via the internal network, remotely from my office, or even by plugging straight into the switch. However if I reboot the system I CAN connect to the system BUT only for a period of around 24 hours. After that I can no longer connect, and the only way to connect is to reboot the system.
I have re-programmed the switch from scratch, I have replaced the CPU and SD card. but the problem still occurs has anyone else had a similar problem or any suggestion as to what the cause might be?
In addition to this I have MyCalls software installed onto various PCs. The MyCalls server can communicate with the system to read licenses and download config but when I save the configuration and start the server software. I am informed that there is no configuration present and an error appears in the startup log saying "invalid switch type".
