msteletech
Technical User
Hello, I telecom admin managing multiple sites for Nortel and new NEC SV8100 install. I am requesting operating manuals, software registration - something indicates it is registered to our company for ownership. Also user guides. The supplier sends copies of operational manuals as zip file. He said no hard copies come with the new equipment,or phone user guides, and voice mail. I cannot even read the voice mail flow chart. I said what about the phones, it should have a copy with each phone? Also what document do I need for hardware/software ownership and warranties? I received more documentation with used equipment vs. new equipment. Any help on this matter will be greatly appreciated.