First a little back history...
Before I started working here and also before we grew in employee size we had 2 blocks of DID numbers, the 5XXX and 7XXX range.
All our phones were programmed such that line 1 was 5XXX and line 2 was 3XXX (where XXX is the same number)
Now we need to free up the 3XXX to add another 1000 block of DID numbers.
I have experimented with making Key 0 and Key 1 both MCR 5XXX, but some users do not like this option because if they get a 2nd call when the phone is ringing it goes straight to voicemail.
Can I make the 2nd line a 5 digit ext using 85XXX and 87XXX?
Currenlty 8 is used for paging internally and no one would ever call the 85XXX ext directly.
Sorry for the long post but if anyone has any other suggestions I am all ears.
Before I started working here and also before we grew in employee size we had 2 blocks of DID numbers, the 5XXX and 7XXX range.
All our phones were programmed such that line 1 was 5XXX and line 2 was 3XXX (where XXX is the same number)
Now we need to free up the 3XXX to add another 1000 block of DID numbers.
I have experimented with making Key 0 and Key 1 both MCR 5XXX, but some users do not like this option because if they get a 2nd call when the phone is ringing it goes straight to voicemail.
Can I make the 2nd line a 5 digit ext using 85XXX and 87XXX?
Currenlty 8 is used for paging internally and no one would ever call the 85XXX ext directly.
Sorry for the long post but if anyone has any other suggestions I am all ears.