Strip Digits of incoming A-number

[Mobileha]

Hi!

We've got SIP Provider that sends ANI number that doesn't fit to our numbering plan:
It sends 7abcxxxxxxx (countrycode+number). But according to out numbering plan, we have to dial 8abcxxxxxxx to dial in-country calls.

The questions is: how can I strip 7 and add 8 to incoming-calling-number in IP-office, so people could recall missed calls?

Avaya IP Office v1 R9.0

Thanks!

 

[sizbut]

You just need a system shortcode "7N/8N/Dial/whichever ARS handles calls dialled with 8 prefix" (If to get to the ARS that handles 8 prefixed calls you have a system shortcode that strips the 8 prefix then the previous needs to be "7N/N/Dial/ARS" instead).

Stuck in a never ending cycle of file copying.

 

[Mobileha]

I have 7xxxx numbers in my dial plan, so it will be somewhat confusing about configuring 7xxxx for internal calls and 7xxxxxxxxxx for external.

I understand I can do it, but for me it's better to replace caller's number on incoming call, but not to replace outgoing numbers.

So the question is how to strip digits on CALLER's number going from outside.

 

[amriddle01]

You don't, you cannot manipulate caller ID (short of looping the call out and back in on itself, which is silly)

 

[derfloh]

You on,y can set prefixes for incoming calls. To be honest I cannot believe the provider sends you the A number with a prefix of 7. I recommend to check your SIP Trunk's prefix settings.

 

[Mobileha]

Of course, i double-checked and consulted to provider, which says this is their standard and they won't change anything (+7 is Russia country code).