We're running an xp professional service pack 2 workstation which also serves as a file and print server in the
office. It also mounts local printers, one in particular , on a remote desktop to a server outside the office.
The printers include a hp 4050 ps, and a thermal printer used by UPS worldship. Not an especially heavy
windows setup, just basic office and a few light programs, and the above mentioned worldship.
The configuration has worked well for a long time. Friday morning the spoolsv.exe exploded and is
pegging the CPU at 99%. I can kill spoolsv.exe and get the computer running again, but I have to restart
the print spooler service in control panel to restore the printers and print, and the computer gets
pegged again, usually immediately or in seconds, and becomes almost unusable. It eventually gets completely frozen
and I must kill the process again and repeat. Other symtoms are windows explorer/ my computer hanging for a
long time with the flashlight. I usually see this with a bad usb device.
Is this a common problem? I really would like to avoid major reconfiguration of this machine. Would a system
restore to Thursday be a safe approach? Would a utility like commfix be safe to try,or could it make things worse?
I don't believe there is any virus. I installed the new trial of avg 9 and will try trendmicro next, but I see
no evidence of an infection yet. All printer Caches are empty.
office. It also mounts local printers, one in particular , on a remote desktop to a server outside the office.
The printers include a hp 4050 ps, and a thermal printer used by UPS worldship. Not an especially heavy
windows setup, just basic office and a few light programs, and the above mentioned worldship.
The configuration has worked well for a long time. Friday morning the spoolsv.exe exploded and is
pegging the CPU at 99%. I can kill spoolsv.exe and get the computer running again, but I have to restart
the print spooler service in control panel to restore the printers and print, and the computer gets
pegged again, usually immediately or in seconds, and becomes almost unusable. It eventually gets completely frozen
and I must kill the process again and repeat. Other symtoms are windows explorer/ my computer hanging for a
long time with the flashlight. I usually see this with a bad usb device.
Is this a common problem? I really would like to avoid major reconfiguration of this machine. Would a system
restore to Thursday be a safe approach? Would a utility like commfix be safe to try,or could it make things worse?
I don't believe there is any virus. I installed the new trial of avg 9 and will try trendmicro next, but I see
no evidence of an infection yet. All printer Caches are empty.