mjorge74185
IS-IT--Management
Hi all,
I have a soundstation IP7000 and I'm trying to register with the IP office500, I've followed all the instruccions that I found in the internet but not success. I've done the following, am I missing a step?
Created the SIP extension in the IP Office
Created the user in the IP Office.
In outbound and server 1 settings put the ip address of the IPO with port 5060 and UDPOnly
But when the polycom starts always say "Couldn't contact boot server" "uploading existing configuration" and loads one configuration with some kind of extension 1525, I can make external calls as if were a telephone line but it doesn't register as an extension of the IPO.
I have activated SIP Register enable, I'm desesperate, I don't know what else do, someone have an idea? or someone that has had the same problem and could give a subjestion?
Thanks for your valuable help!!!
I have a soundstation IP7000 and I'm trying to register with the IP office500, I've followed all the instruccions that I found in the internet but not success. I've done the following, am I missing a step?
Created the SIP extension in the IP Office
Created the user in the IP Office.
In outbound and server 1 settings put the ip address of the IPO with port 5060 and UDPOnly
But when the polycom starts always say "Couldn't contact boot server" "uploading existing configuration" and loads one configuration with some kind of extension 1525, I can make external calls as if were a telephone line but it doesn't register as an extension of the IPO.
I have activated SIP Register enable, I'm desesperate, I don't know what else do, someone have an idea? or someone that has had the same problem and could give a subjestion?
Thanks for your valuable help!!!