Sound Gone on Windows XP sp2 1

[MKJR]

Please anybody who knows the solution of this problem,

I'm using window media player 10 and Windows xp service pack 2,there is no sound coming from my speakers but the music seems to play. I have checked everything and shows everything is okay.

I can hear music from the Headphones when I play CD but nothing from my speakers when I listen music from the websites or music stored in window media player and even when I play CD. Nothing has been muted everything is okay. I have bought new speakers but still I experience the same problem. I have already tried to reinstall my sound drivers and it says that they are working properly even I have tried to plug Headphones into sound jack but still no sound.

Currently I'm using VIA AC'97 ENHANCED AUDIO CONTROLLER (WDM) and onbord sound card (VIA - 3058 Ac97). But When I go to windows update it says to download VINYL AC'97 CODEC COMBO DRIVER (WDM) so after when I finish to install this driver it comes the bigger problem even the music won't play again and no sound.On this VINYL AC'97 CODEC COMBO DRIVER (WDM) IT SAYS THIS DEVICE CANNOT START (CODE 10). Also on windows media player it says as follow C00D11BA: Cannot play the file Error ID = 0xC00D11BA, Condition ID = 0x00000000

Please note that I have done everything that I have been Suggested and even sound troubleshooting but no answer. So I have decided to roll back driver to the one I used before and music plays but no sound.

I have check details in my BIOS and I have found the following details:


1:The following are sound card details that I have found:

A: Sound Card

Manufacturer: Microsoft
Model: Unimodem Half-Duplex Audio Device
Driver: modemcsa.sys
12 January 2004
Supported


B: Sound Card
Manufacturer: VIA Technologies, Inc.
Model: VIA AC'97 Enhanced Audio Controller (WDM)
Driver: viaudios.sys
12 January 2004
Supported


2:The following are BIOS details that I have found:
(4) INTERGRATED PERIPHERALS:
(4a) VIA Onchip IDE Device:
Onchip IDE Channel 10 - Enable
Onchip IDE Channel 11 - Enable
IDE Prefetch made - Enable
Primary master P10 - Auto
Primary slave P10 - Auto
Secondary master P10 - Auto
Secondary slave P10 - Auto
Primary master UDMA - Auto
Primary slave UDMA - Auto
Secondary master UDMA - Auto
Secondary slave UDMA - Auto

(4b) VIA ONCHIP PCI DEVICE:
VIA - 3058 Ac97 Audio - Auto
VIA - 3068 mc97 modem - Disabled
VIA - 3043 Onchip LAN - Enabled
Onboard LAN Boot ROM - Disable
Onchip USB Controller - All enable
USB keyboard support - Disable
USB mouse support - Disable

(4c) SUPER 10 Device:
Onboard FDC Controller - Enable
Onboard Serial Port 1 - Auto
Onboard Parallel Port 378/IRQ7
Parallel Port mode ECP+EPP
EPP Mode Select - EPP1.7
ECP Mode use DMA - 3

(4d) INCT DISPLAY FIRST - AGP

Motherboard Properties:
Motherboard Name: MSI P4MAM-L (MS-6787)

Motherboard Physical Info:
Integrated Devices: Audio, Video, LAN
Form Factor: Micro ATX

Motherboard Size: 210 mm x 240 mm

Motherboard Chipset: P4M266A

Extra Features Fuzzy Logic 4

Motherboard Manufacturer:
Company Name: Micro-Star International Co. Ltd

I do not know why I have got this problem it quite strange because is just suddenly the music has gone; I have done nothing in this computer!Please help me to solve this problem I realy need sound to be back.

Please anybody help me to solve this kind of problem, more reply and help from anybody will be very appreciated. Thank you and Happy New Year 2005 to all.

Please when you give me help could you tell me in step by step. Every reply and Help will be very appreciated to me. Happy New Year 2005 to everyone. Thank you

 

[micker377]

XP "update" AC 97 sound drivers don't work! Twice (every other year), I've tried them - always had to pull out the original mobo install disk and re-install. I finally "hid" them in Win update so the listing doesn't bug me. I have XP SP2 with Media Player 10. My AC 97 sound works fine. By the way, the headphone jack on the CD player is directly from the CD pre-amp, has nothing to do with computer audio. Put the original drivers from the mobo CD back in. Look at the back of the computer and tell us what the plugs say. There should be Mic, Line in, and Line out (you want "line out"). Some modems also have a speaker out (next to telco line jack, make sure you're not plugging into that one.

 

[MKJR]

Hi micker377,
Thank you for your reply, I have checked the connection of the speakers to the computer shows that everything is in correct way. Even those speakers are in Line out (Sound jack).Also I have found as you said Mic, Line in, Line out are there at the back of Computer.
The thing is on putting back original drivers from the motherboards CD was difficult for me as I'm not sure which one in the following files I suppose to install them.
I have found the following files in motherboards CD:

Albatron KM18G Pro
Albatron PM266A
FIC Am39L
Gigabyte 7DX
Gigabyte 72MM+
Gigabyte 810E
Gigabyte KM266
Intel P4 D860
MSI - 6702 - K8 AMD64
MSI - 6741 K8 AMD64
MSI 6167AMD Athlon
MSI 6191MATX Athlon
MSI 6195FullATX Athlon
MSI 6305 810E TinyATX
MSI 6316 - Athlon Intergrated
MSI 6330 Socket Athon
MSI 6340 Socket A Athlon
MSI 6340M Socket A Athlon KM133
MSI 6368 PLE
MSI 6378 KLE
MSI 6382 DDR Athlon
MSI 6382v3 DDR
MSI 6390 DDR
MSI 6524 P4
MSI 6533EG
MSI 6534 P4
MSI 6590 KT400
MSI 6712 KT400
MSI 6714 P4
MSI 6775 KT600
Via 4 - In - 1

Please can you tell me what to do in step by step to bring back sound in my computer.More help and reply from you or anybody will be very appreciated.Thanks

 

[micker377]

Download and run "Everest Home" (free), it will tell you everything you want to know about your computer. It even has a section to tell you what mother board you have (revision number - serial number - bios revision).

 

[MKJR]

Hi,
Thanks for your reply, I have got Everest on my computer and I have already posted before some details about my motherboard.
The thing that gives me pain is on how to bring back sound on my computer. The music seems to play but NO SOUND. Also there is some strange noises comes from the speakers when I try to open web pages. What is wrong?
Please anybody help me from this kind of problems, I really need sound back.
More reply and help from you or anybody will be very appreciated. Thanks

 

[bcastner]

See if this thread offers some help: Thread779-924262

 

[garebo]

MS-6787 is what you listed on your first post, that is the model of your mobo. Great mobo too!

Anyway, i think you have to run the 4 in 1 drivers again to install the sound drivers.
But first you want to go to device manager and uninstall the sound drivers from there, then reboot and install the via 4 in 1 drivers.


Good advice + great people = tek-tips

 

[evanescence25]

Hi MKJR
i am having the same exact problem you are having and i have to clue of how to fix it and my sound is really important for me so if by now u fixed your problem could you tell me how you did it? thanks and happy new 2005 to you too.

 

[mackenoly]

I am running winxp on a msi 6378 and have a sound problem also. Mine gets really distorted when using scroll on the mouse while playing music.Duron 1100,327mb ram media player 9 or 10(same).Any ideas? thanks

 

[garebo]

You have the via chipset on your mobo.
Have you tried running the via 4 in one driver set that I suggested?
I see its at the very bottom of the list of items on your motherboard cdrom.

Good advice + great people = tek-tips

 

[paparazi]

Go here download the top audio file, execute/install, jobs a good'n.

http://www.msi.com.tw/program/support/driver/dvr/spt_dvr_list.php?part=1&kind=3&CHIP=3&COM=2

Martin

We like members to GIVE and not just TAKE.
Participate and help others.

 

[paparazi]

garebo
With respect you mention Via 4 in 1 drivers several times in the above post! what have they got to do with audio?
Via 4 in 1's unlike Nvidia platform drivers do not contain audio drivers.

VIA Hyperion 4 in 1 driver includes four system drivers to improve the performance and maintain the stability of systems using VIA chipsets.
These four drivers are: VIA Registry (INF) Driver, VIA AGP VxD driver, VIA ATAPI Vendor Support Driver and VIA PCI IRQ Miniport Driver.

NO AUDIO!

Martin

We like members to GIVE and not just TAKE.
Participate and help others.

 

[garebo]

I though the via 4 in 1 included audio, my mistake.


Good advice + great people = tek-tips

 

[firewolfrl]

if you can try this:
put a PCI sound card in the computer and see if it works?
(test card should only cost about $9.00) or buy a nice card with all the bells and whistles.
Like any port in the computer. a sound card is prone to STATIC DISCHARGE damage. though as I read your post it may not be the case.
Onboard MB sound cards are a great idea. But, They suck when they fail.

I have to agree with micker377
either pay to have someone install the right drivers or find a computer geek to help.
either way you will find out if the onboard sound chip is dead or you have the wrong drivers.

 

[profulator]

Find :Vinyl AC'97 Codec Combo Driver (WDM): and your problems are over. Notice Combo in the description. Rock om.